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Airtel - Business Analyst - Configuration Specialist

Airtel
3 - 8 Years
Multiple Locations

Posted on: 20/04/2026

Job Description

Description :


Role : Business Analyst - Configuration Specialist

We are looking for a Business Analyst - Configuration Specialist who thrives in a fast-paced, highly dynamic environment and is passionate about working with tech products. This role requires high ownership, a go-getter attitude, and the ability to adapt to changing requirements. You will be responsible for configuring business journeys on our low-code platform and collaborating closely with engineering, product, QA, and program teams to ensure seamless implementation.

Whats in it for you :


- Configure business workflows and journeys on the low-code platform using its in-built capabilities.


- Work with Postman, APIs, and PgAdmin (basic SQL queries) to support configurations and troubleshoot issues.

- Collaborate with developers, QA, product managers, and program managers to ensure accurate implementation.

- Analyze business requirements, validate feasibility, and provide insights on configurations.

- Ensure error-free configuration with a keen eye for detail and logical structuring.

- Troubleshoot configuration and integration issues, working with tech teams to resolve them

efficiently.

- Adapt quickly to evolving business requirements and work actively under high pressure situations.

- Document configuration processes and share knowledge with internal stakeholders.

- A deep understanding of technology trends, especially in AI/ML, cloud, and other emerging tech areas, with the ability to contextualize these trends for business impact

What Were Looking For :

- Strong ownership & go-getter attitude proactive in solving problems.


- Ability to thrive in a fast-paced, changing environment.

- Hands-on experience with Postman, APIs, and writing basic queries in PgAdmin.

- Technical acumen experience working with tech products and platforms.

- Logical reasoning & problem-solving skills to ensure seamless configurations.

- Excellent collaboration & communication skills to work cross-functionally.

Preferred Qualifications :

- Experience in low-code platforms or workflow configuration tools.

- Background in business analysis, system configuration, or product implementation.

- Knowledge of API integrations and data flow between systems.

Location : Gurgaon/Pune (on-site)


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