Description :

About The Role :

We are looking for a seasoned Technical Project/Program Manager to drive the end-to-end lifecycle of complex software programs.

In this role you will serve as the primary conduit between engineering teams and senior leadership, translating technical execution into clear executive-level visibility.

You will own program strategy, planning, risk management, and delivery while keeping stakeholders aligned and informed at every stage.

The ideal candidate thrives in fast-paced software environments, has a strong technical foundation, and possesses exceptional communication skills.

You will be equally comfortable whiteboarding architecture trade-offs with engineers and presenting roadmap updates in the boardroom.

Key Responsibilities :

- Executive Visibility & Stakeholder Communication.

- Establish and maintain program dashboards, status reports, and executive-level communication cadences that give leadership real-time insight into progress, risks, and decisions needed.

- Present program updates, milestone readiness reviews, and risk assessments to C-suite, VPs, and cross-functional leadership forums.

- Translate complex technical details into business-oriented narratives, ensuring executive stakeholders can make informed decisions quickly.

- Drive alignment across product, engineering, design, and business teams through regular steering committee meetings and decision logs.

- End-to-End Program Lifecycle Ownership.

- Own the full delivery lifecycle from initiation, scoping, and planning through execution, launch, and post-release retrospectives.

- Define program charters, success criteria, milestones, and resource plans in collaboration with engineering and product leadership.

- Build and maintain integrated program plans spanning multiple workstreams, squads, or services with clear dependency mapping.

- Manage scope, schedule, budget, and quality trade-offs; escalate deviations early and recommend corrective actions.

Risk Management & Issue Resolution :

- Proactively identify, assess, and mitigate program-level risks and cross-team dependencies.

- Facilitate root-cause analysis and drive resolution for critical blockers, ensuring minimal impact to delivery timelines.

- Maintain a risk register and communicate escalation paths clearly to all stakeholders.

Process Improvement & Operational Excellence :

- Champion and continuously improve project management frameworks (Agile, Scrum, SAFe, Kanban, or hybrid) to suit the organizations needs.

- Introduce tooling, automation, and reporting improvements that increase transparency and reduce manual overhead.

- Lead retrospectives and capture lessons learned to drive continuous improvement across programs.

Team Enablement & Collaboration :

- Partner with engineering managers and tech leads to remove impediments and ensure teams are set up for success.

- Foster a culture of accountability, ownership, and cross-functional collaboration.

- Mentor junior project managers and scrum masters within the organization.

Required Qualifications :

- 5+ years of experience in technical project or program management within a software development organization.

- Proven track record of delivering complex, multi-team software programs on time and within scope.

- Strong understanding of the software development lifecycle (SDLC), CI/CD pipelines, cloud-native architectures, and modern engineering practices.

- Hands-on experience with Agile/Scrum methodologies and tools such as Jira, Confluence, Asana, or equivalent.

- Demonstrated ability to create and present executive-level program status, roadmaps, and risk dashboards.

- Excellent written and verbal communication skills with the ability to influence without authority across all levels of the organization.

- Strong analytical and problem-solving skills with a data-driven approach to decision making.

- Bachelors degree in Computer Science, Engineering, Information Technology, Business, or related field (or equivalent practical experience).

Preferred Qualifications :

- PMP, PgMP, CSM, SAFe Agilist, or equivalent professional certification.

- Experience managing programs in cloud/SaaS environments (AWS, Azure, GCP).

- Familiarity with DevOps practices, microservices architecture, and API-driven platforms.

- Prior experience in organizations practicing scaled Agile frameworks (SAFe, LeSS, Spotify model).

- MBA or advanced degree is a plus.

- Experience with data visualization tools (Tableau, Power BI, Looker) for executive reporting.

What We Offer :

- Competitive compensation package with performance-based bonuses.

- Opportunity to influence and shape how programs are delivered across the engineering organization.

- A collaborative, innovation-driven culture that values transparency and continuous learning.

- Flexible work environment with remote/hybrid options.

- Professional development budget and support for industry certifications.

- Comprehensive health, wellness, and retirement benefits.