About AiDASH :

AiDASH is making critical infrastructure industries climate-resilient and sustainable with satellites and AI.

Using our full-stack SaaS solutions, customers in electric, gas, water utilities, transportation, and construction are transforming asset inspection and maintenance and complying with biodiversity net gain mandates and carbon capture goals.

AiDASH exists to safeguard critical infrastructure and secure the future of humanAIty

We are a Series C climate tech startup backed by leading investors, including Shell Ventures, National Grid Partners, G2 Venture Partners, Duke Energy, Edison International, Lightrock, Marubeni, among others.

We have been recognized by Forbes two years in a row as one of Americas Best Startup Employers.

We are also proud to be one of the few climate software companies in Time Magazines Americas Top GreenTech Companies 2024

The Role :

At AiDash, customer health isnt just a metricits a reflection of how seamlessly our product fits into our customers daily operations.

When it works right, it makes their lives easier, their workflows smoother, and their decisions smarter.

But great products alone arent enough.

As a Technical Project Manager in Professional Services, youll be at the frontlines of value deliveryleading the design and execution of custom solutions that help our customers realise the full potential of the AiDash platform.

Whether its integrating into their systems, adapting to their processes, or solving edge-case challenges, youll ensure that every implementation translates to real, operational impact.

Youre not just delivering featuresyoure making our product work brilliantly in the real world.

This role is pivotal to ensuring customers not only adopt AiDASH but thrive with it.

How you will make an impact :

- Lead the end-to-end delivery of high-impact, customer-specific solutions spanning workflow redesigns, integrations, data transformations and tailored modules that extend beyond our core product.

- Translate business needs into actionable technical plans by partnering with Customer Success to unpack operational workflows, understand customer pain points and objective, and align on solution requirements.

- Own the architecture of each custom solution making key design decisions across integrations, pipelines, and feature extensions to ensure solutions are scalable, secure, and aligned with product standards.

- Ensure reliable, on-time delivery track timelines, resolve blockers, and drive momentum across all stakeholders (CS, R&D, DevOps).

- Ensure quality at every stage by enforcing design reviews, validating test coverage, and confirming that all custom work is production-ready, upgrade-safe, and thoroughly documented.

- Continuously improve delivery effectiveness by building reusable assets, creating implementation playbooks, and refining internal processes.

- Influence product evolution : Identify patterns in custom implementations and collaborate with Product to influence roadmap priorities.

What we're looking for :

- Tech(Computer science/ IT) or MCA degree from a decent graduation college.

- 5+ years of hands-on experience in technical project management in a SaaS, enterprise software, or system integration context.

- Proven track record of delivering complex, client-specific solutions across cross-functional teams.

- Strong technical acumen with the ability to translate business needs into detailed technical specifications.

- Expertise in Agile project management practices and tooling (e., JIRA, Confluence, Asana).

- Exceptional communication, stakeholder management, and client-facing skills.

- Experience working with large enterprise customers is preferred.

- Ability to manage ambiguity, define structure, and deliver under tight timelines.

What you'll love :

- A mission that mattersyour work protects critical infrastructure and lives.

- A global team of the best and brightest across AI, product, field ops, and science.

- A seat at the table Work closely with Product, Engineering, and CS leadership to shape delivery practices and product evolution.

- Endless learning Navigate complex customer landscapes, tackle unique challenges, and grow across business, tech, and product domains.

- A fast-moving, respectful culture where outcomes speak louder than org charts.