Job Description:

- Strong hands-on experience administering Microsoft Dynamics 365 Finance & Operations (or AX 2012 with transition to D365 F&O).

- Practical experience with Lifecycle Services (LCS), environment management, deployment, monitoring, and incident logging.

- Good understanding of D365 F&O architecture, environments, and ALM concepts (builds, releases, branches, code promotion).

- Experience with Azure DevOps (or similar) for build and release pipelines, work item tracking, and backlog management.

- Solid understanding of role-based security in D365 F&O, including roles, duties, privileges, and SoD best practices.

- Familiarity with D365 data management (Data Management Framework, entities, recurring jobs) and common integration patterns.

- Exposure to performance monitoring and troubleshooting (e.g., telemetry, trace logs, performance tests, SQL/Azure aspects with partners).

- Strong coordination and communication skills to work with cross-functional teams (infra, development, functional, business stakeholders).

- Experience working in ITIL-based support environments (incident, problem, change management) is preferred.