The role:

We drive innovation that enables scalable, secure, and future-ready digital platforms. As part of the Solutions team, this role is accountable for owning and evolving the Microsoft Dynamics 365 platform at tenant level.

Mission:

- Own the Dynamics 365 platform at tenant level to ensure it is secure, scalable, compliant, and cost-efficient.

- Drive an automation-first platform mindset, enabling proactive monitoring, self-healing, and continuous operational optimization.

- Enable business teams to deliver value faster by removing platform risks and complexity.

- Safeguard long-term sustainability of Dynamics 365 across all divisions and programs.

- Act as the single accountable authority for non-functional requirements and platform decisions.

Key Responsibilities:

- Own the Dynamics 365 Central platform at tenant level across all environments (Dev, Test, Prod).

- Ensure system stability, performance, security, and data integrity.

- Define and enforce platform governance, standards, quality controls and change management.

- Act as Product Owner, owning the platform roadmap, backlog, and priorities and translating business needs into clear requirements and enhancements.

- Manage users, roles, permissions, and segregation of duties.

- Govern integrations, shared resources, and platform configurations.

- Coordinate change & control with external partners, business stakeholders and service delivery.

- Monitor platform health, capacity, licenses, and operational risks.

- Track Microsoft releases and drive continuous improvement.

- Ensure documentation, support, knowledge, and long-term platform sustainability.

Competence:

- An Engineering graduate or equivalent from reputed institute.

- Experience working with Microsoft Dynamics 365 environments.

- Proven Experience in platform architecture, system administration, security management, data integrity, environment ownership.

- Hands-on experience with DevOps / ALM Practices.

- Effective Communication: The ability to clearly communicate with stakeholders at all levels and foster a collaborative spirit is key.

- Problem-Solving: You excel at analysing complex challenges and developing effective solutions.

- Global Perspective: Diverse perspectives are your fuel.

- You're a professional who thrives in a multicultural environment.

- Living Our DNA: We value commitment, interaction, and innovation.

What you can expect from us:

- A friendly, family-like atmosphere.

- Plenty of opportunities to grow and develop.

- A culture known for respectful interaction, ethical behavior and integrity.

- An organization that uses diversity as a driver of performance.

- Potential to see your ideas realized and to make an impact.

- New challenges and new things to learn every day.