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SmartCoin Financials  Reviews by Employees

MIS Executive

Customer Support Executive

Job Summary : The Product Analyst will support the product management team in driving the success of our products. This role involves analyzing market trends, customer feedback, and product performance data to provide actionable insights. The ideal candidate will have a strong analytical background, excellent communication skills, and a passion for technology and product development. Key Responsibilities : - Data Analysis : Analyze product performance data, user behavior, and market trends to identify opportunities for product improvement. - Market Research : Conduct market research to understand customer needs, competitor strategies, and industry trends. - Customer Insights : Gather and interpret customer feedback from various sources, including surveys, user testing, and support tickets. - Reporting : Develop and maintain dashboards and reports to track key product metrics and KPIs. - Collaboration : Work closely with product managers, engineers, designers, and other stakeholders to support product development and improvement initiatives. - Requirements Gathering : Assist in defining product requirements and creating detailed specifications for new features and enhancements. - Product Roadmap : Contribute to the development and maintenance of the product roadmap by providing data-driven recommendations. - Testing : Participate in user acceptance testing (UAT) to ensure new features and products meet business and customer requirements. - Documentation : Maintain comprehensive documentation of product features, specifications, and analytics processes. Qualifications : - Education : Bachelors degree in Business, Economics, Computer Science, Statistics, or a related field. A Masters degree is a plus. - Experience : 2 years of experience in a product analyst or similar role. Skills : - Strong analytical and problem-solving skills. - Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, or similar). - Experience with product management tools (e.g., Jira, Confluence). - Excellent written and verbal communication skills. - Ability to work independently and in a team environment. - Strong organizational skills and attention to detail. - Understanding of software development lifecycle (SDLC) and agile methodologies is a plus. Personal Attributes : - Curiosity and a passion for learning. - Ability to think critically and creatively. - Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.

Bangalore

SmartCoin - Product Analyst (2-5 yrs)

Key Responsibilities : - Define and implement DevOps best practices including CI/CD pipelines, Infrastructure as Code (IaC), and configuration management. - Automate manual processes, optimize workflows, and drive efficiency through scripting and orchestration tools. - Partner closely with Development, QA, and Product teams to understand requirements and drive DevOps adoption. - Architect robust, scalable, and secure infrastructure solutions across AWS and Azure. - Design, implement, and manage monitoring and alerting systems to ensure infrastructure and application health (Datadog, Prometheus, PagerDuty). - Ensure high availability, performance tuning, cost optimization, and security of infrastructure. - Use tools like Jenkins, Bitbucket CI/CD, and Rundeck for release automation and operations. - Support and enhance database performance and backups for MySQL. - Lead and mentor junior DevOps engineers; promote DevOps culture and operational excellence. - Stay up to date with DevOps trends, tools, and best practices. - Contribute to development productivity and team tooling improvements. Required Qualifications : - Minimum 6+ years of experience in a DevOps Engineering role, including leadership or mentoring responsibilities. - Strong programming/scripting knowledge in Python or Go. - Expertise in CI/CD pipelines and tools such as Jenkins, Bitbucket CI, Rundeck, etc. - Hands-on experience with Infrastructure as Code tools like Terraform, Ansible. - In-depth knowledge of cloud environments - particularly AWS and Azure, including services such as ECS, EKS, Batch, CDN, and CDN Edge. - Solid understanding and administration experience with MySQL databases. - Proficient in containerization and orchestration (e.g., Docker, Kubernetes). - Experience with monitoring and incident response tools like Datadog, Prometheus, PagerDuty. - Familiarity with media streaming tools and concepts (e.g., Mux, Akamai, watermarking) is a plus. - Strong focus on developer productivity, automation, and system reliability. - Excellent verbal and written communication skills, strong team-player mindset. - A proactive and collaborative approach with strong problem-solving and analytical skills. Good to Have : - Background in software development combined with DevOps expertise. - Experience working in a regulated industry or fintech environment. - Knowledge of disaster recovery, business continuity, and compliance frameworks (e.g., ISO, SOC2, etc.). What We Offer : - Competitive salary and benefits - Flexible working hours and remote-friendly policies - Opportunity to lead and build scalable infrastructure for fintech innovation - Collaborative culture with high ownership and freedom to experiment - Exposure to modern technologies and complex architectures.

Others

SmartCoin - Lead DevOps Engineer (6-10 yrs)

About the Role : As an SDE-II at Olyv, you'll be a key contributor to our mission of Olyv. You'll work within a dynamic and collaborative team of experienced product managers, engineering leaders and business stakeholders to design, develop, and maintain high-quality software solutions that delight our customers. Qualifications : Education : Btech in Computer Science, Engineering. Experience : 3+ years of experience in software development. Responsibilities : - Design and Develop : Architect, design, and implement scalable, efficient, and maintainable software components. - Agile Methodology : Embrace agile principles and practices to deliver features iteratively and incrementally. - Technical Expertise : Demonstrate a strong understanding of software development concepts, tools, and technologies, including security, performance, reliability, and maintainability. - Mentorship and Collaboration : Mentor junior engineers (SDE-1s), share knowledge, and foster a positive team culture. - Continuous Improvement : Drive process improvements, reduce technical debt, and optimize development workflows. - Quality Assurance : Ensure code quality through practices like code reviews, unit testing, and static analysis. - CI/CD : Contribute to the implementation and maintenance of CI/CD pipelines for efficient software delivery. Requirements : - 3+ years of professional software development experience, preferably in a product-based or consumer internet company. - Proficient in Java, with a strong grasp of Java &gt; 8 features and extensive hands-on experience. - A deep understanding of object-oriented programming (OOP) concepts, design patterns, and data structures. - Experience with frameworks like Spring Boot, play and cloud platforms (AWS, GCP, or Azure) and database technologies (MySQL, Oracle, MongoDB) and messaging queues like KAFKA/RabbitMQ. - Excellent problem-solving, analytical, and debugging skills. - A passion for building scalable and high-performance systems. - A collaborative mindset and a commitment to delivering exceptional results. Additional Skills (Preferred) : - Knowledge of distributed systems and microservices architecture. - Familiarity with DevOps practices and tools. Join our team and make a significant impact on our products and customers!

SmartCoin - Software Engineer Developer II - Java (3-8 yrs)

Job Summary : The Product Analyst will support the product management team in driving the success of our products. This role involves analyzing market trends, customer feedback, and product performance data to provide actionable insights. The ideal candidate will have a strong analytical background, excellent communication skills, and a passion for technology and product development. Key Responsibilities : - Data Analysis : Analyze product performance data, user behavior, and market trends to identify opportunities for product improvement. - Market Research : Conduct market research to understand customer needs, competitor strategies, and industry trends. - Customer Insights : Gather and interpret customer feedback from various sources, including surveys, user testing, and support tickets. - Reporting : Develop and maintain dashboards and reports to track key product metrics and KPIs. - Collaboration : Work closely with product managers, engineers, designers, and other stakeholders to support product development and improvement initiatives. - Requirements Gathering : Assist in defining product requirements and creating detailed specifications for new features and enhancements. - Product Roadmap : Contribute to the development and maintenance of the product roadmap by providing data-driven recommendations. - Testing : Participate in user acceptance testing (UAT) to ensure new features and products meet business and customer requirements. - Documentation : Maintain comprehensive documentation of product features, specifications, and analytics processes. Qualifications : - Education : Bachelors degree in Business, Economics, Computer Science, Statistics, or a related field. A Masters degree is a plus. Experience : 4 - 7 years of experience in a product analyst or similar role. Skills : - Strong analytical and problem-solving skills. - Proficiency in data analysis tools (e.g., Excel, SQL, Tableau, or similar). - Experience with product management tools (e.g., Jira, Confluence). - Excellent written and verbal communication skills. - Ability to work independently and in a team environment. - Strong organizational skills and attention to detail. - Understanding of software development lifecycle (SDLC) and agile methodologies is a plus. Personal Attributes : - Curiosity and a passion for learning. - Ability to think critically and creatively. - Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.

SmartCoin - Senior Product Analyst (4-6 yrs)

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