Technical Migration Engineer - DevOps

JOB TITLE :

Technical Migration Engineer

EXPERIENCE : Minimum 2-4 Years

LOCATION : Gurgaon

TIMINGS : Indian Shift Timings | 5 days working, 24/7 rotating shift environment, 2 any consecutive days holiday in a week

NOTICE PERIOD : 1 month

ROUNDS OF INTERVIEW : 5 (Virtual)

ABOUT THE ROLE :

As a Migration Engineer you will play a critical role in ensuring a smooth transition of customers' monitoring and observability infrastructure. Your expertise in various other observability tools, coupled with a strong understanding of PromQL, will be essential in successfully migrating alerts and dashboards, optimizing system performance, and enhancing the customer's monitoring capabilities. You will collaborate with the customer's cross-functional teams, understand their requirements, design migration strategies, execute the migration process, and provide training and support throughout the engagement.

ROLES AND RESPONSIBILITIES :

• Migration Strategy: Develop a comprehensive plan for migrating customer's existing alerts and dashboards, considering system requirements, dependencies, and potential impact on existing infrastructure.
• Alert Configuration: Configure and fine-tune alerting rules, thresholds, and conditions based on the customer's existing alerts, ensuring an accurate translation of monitoring logic.
• Dashboard Migration: Migrate the customer's dashboards to reimagine visualizations, and ensure data accuracy, consistency, and optimal performance in the new environment.
• Documentation: Create detailed technical documentation and guides for the migration process, including step-by-step procedures, best practices, and troubleshooting guidelines tailored to the customer's environment.
• Training and Support: Provide training sessions and workshops to educate the customer's stakeholders on the usage of including configuring alerts, building dashboards, and leveraging PromQL for advanced querying and analysis.
• Collaboration: Collaborate closely with the customer's cross-functional teams, including DevOps, Engineering, and Operations, to understand their specific monitoring needs, gather requirements, and ensure alignment during the migration process.
• Troubleshooting: Investigate and resolve issues related to alerts, dashboards, and overall monitoring functionality in ensuring the system's reliability and accuracy for the customer.
• Innovational Mindset: We want your innovative skills and mindset to improvise and scale the process of migration through automation whenever possible.

REQUIREMENTS :

• Professional Experience: Minimum of 2 years of experience as a Systems Engineer, DevOps Engineer, or similar roles, with a focus on monitoring, alerting, and observability solutions.
• Observability Expertise: Good knowledge and hands-on experience with 2 or more Observability platforms, including alert configuration, dashboard creation, and infrastructure monitoring.
• PromQL Proficiency: Good understanding and practical experience with PromQL, Prometheus's query language, for querying metrics and creating custom dashboards. Person would also need to learn Dataprime and Lucene syntax on the job.
• Monitoring Concepts: Solid understanding of monitoring concepts, methodologies, and best practices, including alerting strategies, metric collection, and log analysis.
• Troubleshooting Skills: Excellent problem-solving and debugging skills to diagnose issues, identify root causes, and propose effective solutions.
• Communication Skills: Strong English verbal and written communication skills to collaborate with the customer's cross-functional teams, deliver training sessions, and create clear technical documentation.
• Analytical Thinking: Ability to analyze complex systems, identify inefficiencies or gaps, and propose optimized monitoring solutions.
• Availability: Ability to also work across US and European timezones
• This is a work from office role