System Administrator III - Office 365/Azure/Sharepoint

SALARY : 10LPA - 18LPA

Roles & Responsibilities :

KEY RESPONSIBILITIES :

- Serve as a System Engineer and technical escalation resource for the Microsoft O365 platform

- Provide design decisions and generate system design concept descriptions, and capability assessments

- Deploy, document, manage, and support technologies including but not limited to: Microsoft Teams, OneDrive, SharePoint, Active Directory, and Azure Active Directory, synchronization, and federation services

- Oversee effort to implement the infrastructure by analyzing the current system environment and infrastructure, using technical tools and utilities to perform complex product customization

- Manage related end user capabilities and coloration systems including O365 user accounts, shared mailboxes, distribution groups and Citrix VDI

- Take a proactive approach to monitoring platforms and services, identifying and predicting problems prior to them developing into emergencies and reporting recommendations to management

- Create and execute verification and validation plans, procedures, and maintain automation scripts utilizing PowerShell and/or other software development languages

- Apply broad product knowledge to improve, build reliability, security, benefit delivery and scalability into the O365 architecture

- Translate business requirements into efficient and effective technical solutions

- Ability to operate from task and project management tools such as JIRA & ServiceNow

- Implement new products and technologies laid out by senior Infrastructure engineers

- Assist peer technicians in troubleshooting and end-to-end root cause analysis for prompt mitigation of issue

- Engage in on-call rotation

- Other duties as assigned

KEY QUALIFICATIONS :

- 7+ years working with desktop and IT systems engineering

- 5+ years working with M365 & Azure administration

- Strong analytical and problem-solving skills

- Experience with service automation and collaboration services

- Self-starter with ability to perform independently with minimal supervision

- Strong time management skills and manages well in a fast-paced environment with frequently changing priorities and assignments

- Experience leading small to medium sized projects

- Excellent verbal and written communication with a professional demeanor

- Expert customer service skills, including the ability to listen, interpret and explain computer-related concepts in non-technical terms

- Possesses strong interpersonal skills and the ability to work well with others to calmly handle critical situations with confidence and minimal direction

- Strong knowledge of current operating systems and software products

PREFERRED QUALIFICATIONS :

- Bachelor's degree in related field.

- Cloud certifications: Azure, Office 365, CompTIA Cloud+, etc.

- Advanced PowerShell scripting & tool making experience

- Experience supporting Microsoft SharePoint Server, troubleshooting various systems and virtual hosting solutions.

- Solid networking skills

- Demonstrated consulting, presentation, training, and project management skills