Health insurance

Professional degree assistance

Job/Soft skill training

Cafeteria

Office gym

Office cab/shuttle

Jio Haptik Reviews by Employees

Customer Success Manager

Analyst

Senior Analyst

Software Engineer

What will you do every day ? As a Security & Compliance Specialist, you are responsible for helping the implementation of the organization's information security and compliance programs. You will also help in implementing and reviewing data protection and privacy controls through technical, operational, and administrative measures. The ideal candidate will have good experience in Security in SaaS products, a deep understanding of regulatory requirements, and a proactive approach to managing security threats and third-party risks; someone who enjoys security work and possesses both deep and wide expertise in the security space. Job Responsibilities : Develop and Implement Security & Privacy Policies (Primary | Must have) : - Create and maintain comprehensive security policies and procedures for cloud environments and application security that align with organizational goals and regulatory requirements - Ensure policies are regularly updated and communicated to relevant stakeholders; should be an SME for Enterprise Security and Privacy related activities Third-Party Risk Management (Primary | Must have) : - Handle the third-party risk management activities (TPRM) covering both inbound and outbound assessments (through the Customer & Vendor lifecycles) - Collaborate with procurement and legal teams to ensure third-party contracts include appropriate security and compliance requirements (this includes reviews of MSA, Bids, RFP's) Compliance Oversight (Primary | Must have) : - Ensure the organization's compliance with relevant laws, regulations, and standards (e.g., GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2); should be an SME for compliance - Implementation of minimum 3 standards from GDPR, HIPAA, ISO 27001, ISO 27701, DPDP, SOC 2 - Lead internal and external audits and manage responses to audit findings Product Security Practices (Primary | Must have) : - Integrate security practices into the software development lifecycle (SDLC) and review the releases based on the established Secure SDLC processes - Review the Products from time to time checking the availability of enterprise security features Cloud & Infra Security (Secondary | Good to have) : - Implement, review and maintain robust security controls for cloud platforms (AWS/Azure/GCP) as per the industry best practices (DevSecOps) - Perform security assessments/reviews and VA scans (non-mandatory) on cloud infra. Cybersecurity (Secondary | Good to have) : - Knowledge on Cyber Attack Vectors, Cyber Threat Intelligence, Attack Surface Mgmt., etc. - Adequate knowledge on Incident Response, Business Resilience and Risk Management Other responsibilities : - To act as a Security & Privacy champion/catalyst for all functions/BUs within the Company - This role needs an avert-risk mindset and should handle Incident Management (able to Identify, Analyze, and Resolve Security Incidents) - Contribute to the Cloud & CyberSecurity roadmap and act as an internal advisory/consultant - Training entire staff about security and privacy best practices whenever necessary Experience & Other Requirements : - Degree/Diploma in Computer Science / Information Technology / Cybersecurity or equivalent - 5+ years (5-7) of experience in information security, with a focus on compliance - Proven track record in implementing security and compliance policies & controls in a Product based Product company (preferably in a SaaS-based company) - At least 3 years of working and implementation knowledge for any three of the compliance (ISO 27001, 27701, GDPR, HIPAA, SOC 2, DPDP) - Good to have working knowledge of Cloud security practices & involved in DevSecOps activities - Good research mindset with a zeal to explore, learn, share, and implement - Preferable who can join in 30 days

Mumbai

Jio Haptik Technologies - Security & Compliance Specialist (5-8 yrs)

What we want to accomplish and why we need you ? Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India's AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for "Tech Startup of the Year" in the AI category at Entrepreneur India Awards 2023, and gold medal for "Best Chat & Conversational Bot" at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. What will you do every day ? As an L1 DevOps Engineer at Haptik, you will support and optimize our infrastructure, enabling the seamless operation of our platform. Your contributions will be crucial in maintaining the high performance and reliability of our systems, which are used by clients worldwide. Ok, you're sold, but what are we looking for in the perfect candidate ? Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and each Haptikan imbibes our key values of honesty, ownership, perseverance, communication, impact, curiosity, courage, agility and selflessness. - Gain complete proficiency in maintaining and optimizing Linux-based environments and cloud platforms, with the ability to execute end-to-end DevOps processes for efficient deployments and support, including: - Linux Environment Management : Support and maintain Linux-based environments, preferably Ubuntu, ensuring high availability and performance. - Cloud Platform Collaboration : Work closely with cloud platforms (AWS, GCP, Azure) to deploy and manage infrastructure, enhancing scalability and reliability. - Networking Configuration and Management : Configure and manage network setups to ensure secure and stable connectivity across systems. - Containerization and Orchestration : Utilize Docker and Kubernetes for container management and orchestration, enabling streamlined deployment and scaling. - Version Control Management : Maintain and manage version control systems (Git, SVN, GitLab) to support seamless code collaboration and deployment. - Configuration Management : Implement and maintain configuration management tools like Ansible to automate infrastructure setup and management. - Automation Scripting : Develop automation scripts using Python or Shell to reduce manual tasks and improve efficiency. - Issue Troubleshooting and Deployment Support : Troubleshoot production issues, providing swift support for deployments to minimize downtime. - Communication and Collaboration : Communicate effectively with team members and stakeholders, ensuring alignment on goals and smooth project execution. - Database Management : Work with databases like MySQL, MSSQL, or MongoDB to support application data storage and retrieval needs. - Monitoring and Performance Management : Use monitoring solutions such as Nagios, Zabbix, Prometheus, or Grafana to track system health and performance, ensuring timely issue resolution. Requirements : - Bachelor's degree in Computer science, Information technology or related field. - A minimum of 1-4 years of experience in DevOps or systems engineering roles, with hands-on exposure to deployment, automation, and system maintenance. - Strong knowledge of Linux (preferably Ubuntu) and fundamental networking concepts. - Experience with Docker for containerization and version control systems such as Git, SVN, or GitLab. - Experience with Terraform and Kubernetes for infrastructure as code and container orchestration. - Familiarity with CI/CD pipelines and Agile methodologies to support development workflows and iterative processes. - Knowledge of AMQP servers like RabbitMQ or MQTT - Experience with the ELK Stack (Elasticsearch, Logstash, Kibana) for logging and monitoring. - Familiarity with databases such as MongoDB, MySQL, and Redis. - Experience with Celery for distributed task management. - Familiarity with Application Performance Monitoring (APM) tools for tracking system performance. - Monitoring experience with tools such as Nagios, Zabbix, Prometheus, or Grafana for system health and performance tracking. - Excellent communication skills and a collaborative, team-oriented approach. - Flexibility for occasional night work, as required, to support production deployments and resolve critical issues. - Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume. Tell me more about Haptik : On a roll : Announced major strategic partnership in April 2019 with Jio in a $100 million deal. Great team : You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. Great culture : The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. Huge market : Disrupting a massive, growing AI market. The global market is projected to attain a valuation of $9 billion by the end of 2024. Emerging technology : We are moving to a Gen AI first world, and Haptik is one of the largest Generative AI first companies globally, based out of India. Great customers : Some of the most notable brands in the world - Jio, Paytm, Adani, Paisabazaar, Puma & Whirlpool Impact : A fun and exciting start-up culture that empowers its people to make a huge impact.

Navi Mumbai

Jio Haptik Technologies - L1 DevOps Engineer - IT Infrastructure (3-6 yrs)

What we want to accomplish and why we need you? Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India's AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for "Tech Startup of the Year" in the AI category at Entrepreneur India Awards 2023, and gold medal for "Best Chat & Conversational Bot" at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore. What will you do everyday : As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues. Ok, you're sold, but what are we looking for in the perfect candidate? Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including : - Strong expertise in backend systems, including design principles and adherence to good coding practices. - Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture. - Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools. - Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks. - Proficiency in modeling and optimizing database architecture for enhanced performance and scalability. - Experience collaborating with product teams to build innovative Proof of Concepts (POCs). - Ability to respond to data requests and generate reports to support data-driven decision-making. - Active participation in code reviews, automated testing, and quality assurance processes. - Experience working in a scrum-based agile development environment. - Commitment to staying updated with technology standards, emerging trends, and software development best practices. - Strong verbal and written communication skills to facilitate collaboration and clarity. Requirements : - A minimum of 5 years of experience in developing scalable products and applications. - Must Have Bachelor's degree in Computer Engineering or related field. - Proficiency in Python and expertise in at least one backend framework, with a preference for Django. - Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch. - Practical knowledge of in-memory data stores like Redis or Memcached. - Familiarity with working in agile environments and exposure to tools like Jira is highly desirable. - Proficiency in using version control systems like Git. - Strong communication skills and the ability to collaborate effectively in team settings. - Self-motivated with a strong sense of ownership and commitment to delivering results. - Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage. - Knowledge of web servers like Nginx/Apache is considered a valuable asset. Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume. Tell me more about Haptik : - On a roll : Announced major strategic partnership with Jio. - Great team : You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. - Great culture : The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. - Huge market : Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. - Great customers : Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. - Impact : A fun and exciting start-up culture that empowers its people to make a huge impact. Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things!

L2 Backend Developer - Python (4-8 yrs)

Apply to 3 Jio Haptik jobs on Hirist.tech, India's No.1 IT job portal. Explore IT job in Jio Haptik Now! 

Jio Haptik Careers, 3 Jio Haptik Jobs, July 2025  | hirist.tech

Jobs by location

Jio Haptik Jobs