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Freight Commerce Solutions Reviews by Employees

Operations Executive

Senior Executive Operations

About the Role : We are seeking an accomplished and visionary DevOps Leader to spearhead our entire DevOps function. In this pivotal role, you will be the strategic architect and technical authority, responsible for guiding the evolution and optimization of our infrastructure, operations, and deployment practices. You will lead the DevOps team, ensuring our systems are highly available, scalable, secure, fault-tolerant, and cost-efficient. This position demands a blend of deep technical expertise, exceptional leadership, and a commitment to fostering a culture of operational excellence across the engineering organization. Key Responsibilities : Strategic DevOps Leadership & Architecture : - Lead the entire DevOps organization, taking full ownership of the architecture and technical leadership of the entire DevOps infrastructure and team. - Define, communicate, and execute the long-term DevOps strategy, roadmap, and vision, aligning it directly with broader business and engineering objectives. - Drive the adoption of cutting-edge practices in infrastructure as code, continuous integration/delivery, and site reliability engineering. Platform Operations & Reliability Engineering : - Deploy, manage, and operate scalable, highly available, fault-tolerant, and cost-optimized systems in a dynamic production environment. - Setup and champion the Application Monitoring Framework, establishing robust logging, alerting, and performance monitoring best practices and processes across all engineering teams. - Oversee incident response, root cause analysis, and proactive measures to ensure maximum uptime and system health. Platform Security & Compliance Management : - Manage Platform Security and Compliance, ensuring the entire platform consistently meets the latest security and compliance requirements. - Proactively identify vulnerabilities and critical business risks within our infrastructure and applications. - Collaborate strategically with engineering teams to plan and drive the timely closure of all identified security and compliance gaps. - Implement and enforce security-first principles throughout the operational lifecycle. Team Leadership & Development : - Recruit, mentor, coach, and develop a high-performing team of DevOps/SRE engineers, cultivating a culture of innovation, continuous learning, and shared ownership. - Provide clear direction, set performance expectations, and foster career growth for team members. Technical Vendor Management & Negotiation : - Manage critical vendor relationships (tech), including cloud providers, SaaS tools, and specialized services. - Lead engagement with vendors during critical issues, driving accountability across defined Service Level Agreements (SLAs) to ensure optimal performance and support. Qualifications : - Bachelor's or Master's degree in Computer Science, Engineering. - 12+ years of progressive experience in DevOps or Infrastructure roles, with at least 5+ years in a leadership position managing and mentoring DevOps teams. - Proven track record of architecting, deploying, and managing highly scalable, secure, and resilient cloud-native infrastructure (specifically AWS). - Expert-level proficiency in CI/CD methodologies and tools (e.g., Jenkins, GitLab CI, ArgoCD, Spinnaker). - Deep expertise with Infrastructure as Code (IaC) tools such as Terraform, CloudFormation, or Ansible. - Extensive experience with containerization (Docker) and container orchestration platforms (Kubernetes). - Strong background in setting up and leveraging comprehensive observability stacks (monitoring, logging, tracing e.g., Prometheus, Grafana, ELK Stack, Datadog). - Demonstrated ability to implement and enforce robust security practices and manage compliance frameworks (e.g., ISO 27001, SOC 2). - Strong experience in vendor management, including contract negotiations and driving SLA adherence. - Exceptional leadership, strategic thinking, and problem-solving abilities. - Excellent communication, interpersonal, and stakeholder management skills, with the ability to influence technical and non-technical audiences. Preferred Qualifications : - Experience in a high-growth, fast-paced SaaS or logistics technology environment. - Relevant industry certifications (e.g., AWS Certified DevOps Engineer Professional, Certified Kubernetes Administrator). - Experience with advanced networking concepts, distributed systems, and microservices architectures. - Proficiency in programming/scripting languages such as Python, Go, or Java for automation and tooling development.

Gurgaon/Gurugram

Freight Tiger - DevOps Lead - Cloud Infrastructure (12-14 yrs)

Our growth plans :. Our impact spans the length & breadth of the country as we already process 4% of India's road freight movements on our software. We're committed to reaching 20% by 2028. This gives us a bird's eye view of the market. We're already the largest road freight technology platform in the country and we plan to build on this base to drive growth in software, freight marketplace and supply chain financing to get to a 100M USD revenue by 2028. About the Role :. Freight Tiger is growing exponentially, and technology is at the centre of it. Our Engineers love solving complex industry problems by building modular and scalable solutions using cutting edge technology. Your peers will be an exceptional group of Software Engineers, Quality Assurance Engineers, DevOps Engineers, Infrastructure and Solution Architects. We are looking for a Principal Engineer to join our rapidly growing engineering team. You will be responsible for our SaaS platform. You will be at the forefront of enterprise adoption of our cloud native software platform. The role is at the crossroads of enterprise tech and the latest in SaaS delivery. The right candidate must be self-motivated, fast learner who can bridge the technologies from either side efficiently. Why should you consider this role ? Logistics tech is going through a renaissance all over the world. This is the next massive opportunity at the intersection of what's happening with the adoption of Cloud, SaaS, B2B marketplaces and move towards blockchain for supply chain. We are at the beginning of this massive shift. If you like making a country and GDP level impact with the code you write and the platform you architect this is your opportunity. Key responsibilities :. - Design and build highly scalable, reliable and available software products. - Your ability to partner with business, product teams will set you apart. - Work closely with product and business teams towards building the right features, model the domain, design the master data models and build a malleable layer of software. - Continuously seek to innovate & improve upon the software capabilities & development processes. - Execute technical roadmap in collaboration with the Product & Engineering teams. - Drive software development best practices in terms of coding guidelines, design decisions, testing methodologies, deployment and performance tuning. - Keep abreast of the latest advances in their domain and bring in new approaches for business efficiency. - Mentor and coach junior members of the team. Preferred qualifications :. - Should have 7+ years of relevant experience. - Experience building and operating complex SaaS systems at scale. - Experience designing and building highly configurable, customisable multi-tenanted software. - Master of abstraction. - Experience in overseeing development on multiple projects simultaneously. - System integration experience with RPC modes like REST, SOAP, EDI etc. - Web-based application delivery or App based application delivery, cyber security. Skills : - React, NodeJS, Java, Golang. - MySQL, PostgreSQL, Cassandra, MongoDB, Kafka. - SAP, Apache Camel, Mulesoft experience an added advantage.

Bangalore

Freight Tiger - Principal Engineer - SaaS Systems (7-9 yrs)

Role : Senior Technical Program Manager (TPM) We are seeking a highly skilled and results-oriented Senior Technical Program Manager (TPM) to join our dynamic team. This role is pivotal in driving the end-to-end delivery of complex technical programs and strategic initiatives, ensuring they are completed on time, within budget, and to the highest quality standards. The ideal candidate will possess a strong technical background, exceptional program management expertise, and the ability to lead cross-functional teams while effectively communicating with both technical stakeholders and external clients at all levels. Key responsibilities : Internal : - Lead technical program kickoff and planning : Take the initial handover from the sales team, conducting internal technical kickoffs with engineering, product, and value discovery teams to establish clear technical scope, architectural considerations, and resource requirements. - Facilitate technical workshops : Run detailed technical workshops with customers to deeply understand their current state, align technical priorities, draft comprehensive Statements of Work (SOWs) encompassing technical integrations, timelines, detailed resource planning, and budget. - Secure technical and business sign-off from client and internal stakeholders on these deliverables. - Drive technical execution and coordination : Own the technical deliverables and coordination across multiple concurrent pilots and launches. - Proactively identify and unblock technical dependencies and ensure technical alignment and prioritization with product and engineering teams. - Oversee UAT and technical documentation : Work closely with launch managers on technical onboarding, meticulously plan and lead User Acceptance Testing (UAT) from a technical perspective, and prepare comprehensive technical documentation for client sign-off. - Strategic technical liaison : Act as the primary technical liaison between internal engineering, product, and value discovery teams, ensuring technical feasibility, efficient resource allocation, and alignment with overall business objectives. External : - Lead end-to-end technical implementations : Manage the complete technical implementation lifecycle of Freight Tiger solutions for new enterprise clients, ensuring seamless integration, data migration, and a successful transition to our platform. - Translate client needs into technical requirements : Document detailed client technical requirements, collaborating with sales, pre-sales, and customer success to define precise Statements of Work (SOWs) and measurable technical success KPIs. - Develop and manage complex project plans : Create and maintain intricate technical project plans, timelines, and budgets, focusing on technical milestones, dependencies, and risk mitigation to ensure projects are completed on time and within scope. - Stakeholder management : Serve as the main point of contact for clients throughout the implementation, providing regular updates, managing expectations, and proactively addressing complex issues or escalations. - Influence product roadmap with insights : Collaborate deeply with the product and engineering teams to identify, prioritize, and define enhancements and new features based on critical client feedback and industry trends. - Monitor and report on KPIs : Define, monitor, and report on key performance indicators (KPIs) to track the success of client implementations, identify bottlenecks, and pinpoint areas for platform improvement. Preferred qualifications : - Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. - 5-8 years of experience in client-facing technical program management or senior technical project management, preferably within the enterprise SaaS, logistics technology, or supply chain industry. - Proven track record of successfully leading complex enterprise software implementations involving deep technical integrations with ERPs (e.g., SAP, Oracle), WMS, TMS, or other critical enterprise systems. - Strong understanding of software development lifecycle (SDLC), agile methodologies, and experience working closely with engineering and product teams. - Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders, and build strong relationships with client technical teams and internal experts. - Highly organized, detail-oriented, and adept at managing multiple complex technical programs simultaneously in a fast-paced environment. - Demonstrated experience in technical risk management, issue resolution, and conflict management within a client-facing context. - Prior experience in the freight logistics or supply chain technology industry is highly desirable.

Freight Tiger - Senior Technical Program Manager - Agile Methodologies (5-8 yrs)

Role : DevOps Engineer As a DevOps Engineer at Freight Tiger, you will play a crucial role in managing and enhancing our cloud infrastructure. You will work closely with cross-functional teams to automate operations, ensure seamless deployment processes, monitor systems, enhance security and developer productivity. Key skills & responsibilities : - Cloud Management : Design, configure, manage and secure cloud services, primarily AWS ecosystem including VPC, S3, API Gateway, EC2, IAM, Load Balancers, Kafka cluster & Elastic search clusters and develop scripts to automate operations and routine tasks. - Linux & Database Administration : Have a strong foundation of Linux and hands on experience in system management and troubleshooting. - Hands-on exposure of PostgreSQL, MySQL & MongoDB preferred. - Docker & Kubernetes Expertise : Deploy, manage, and troubleshoot applications on docker and kubernetes. - CI/CD Pipeline Development & IaaS : Create and maintain CI/CD pipelines using GitLab and Argo CD, utilize Terraform for automation of cloud resources provisioning and management. - Observability and Monitoring : Implement monitoring solutions with Prometheus and Grafana, manage logging pipelines, and configure alerting systems. - Use APM tools like New Relic to monitor and optimize application performance. Preferred qualifications : - Bachelors degree in Computer Science, Engineering, or a related field. - 3-6 years of experience in a DevOps role or related position. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills.

Freight Tiger - DevOps Engineer - AWS Ecosystem (3-6 yrs)

About the Role : We are seeking a highly motivated and experienced Data Engineer to join our dynamic team in Bangalore. This role is crucial in building and maintaining our data infrastructure, enabling us to derive valuable insights and drive data-driven decisions. The ideal candidate will have 4-5 years of hands-on experience in data engineering, a strong understanding of data warehousing principles, and a passion for building scalable and reliable data pipelines. We are looking for an immediate joiner who can contribute to our projects from day one. Responsibilities : Design, Develop, and Maintain Data Pipelines : - Build and optimize robust data pipelines to extract, transform, and load (ETL) data from various sources into our data warehouse. - Implement data validation and quality checks to ensure data accuracy and consistency. - Monitor and troubleshoot data pipeline performance and resolve any issues that arise. Data Warehousing and Database Management : - Design and implement efficient data warehouse schemas and data models. - Manage and optimize database performance, including query optimization and indexing. - Ensure data security and compliance with relevant regulations. Big Data Technologies : - Utilize big data technologies such as Hadoop, Spark, or similar frameworks to process and analyze large datasets. - Develop and maintain data processing workflows on cloud platforms like AWS, Azure, or GCP. Collaboration and Communication : - Work closely with data scientists, analysts, and other stakeholders to understand data requirements and deliver solutions. - - Document data engineering processes and best practices. - Communicate effectively with team members and stakeholders regarding project status and technical issues. Automation and Optimization : - Automate data engineering tasks and processes to improve efficiency. - Identify and implement opportunities for performance optimization and cost reduction. - Implement CI/CD for data pipelines. Staying Current : - Keep abreast of the latest data engineering technologies and trends. - Evaluate and recommend new tools and technologies to improve our data infrastructure. Required Skills and Experience : - Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. - 4-5 years of proven experience as a Data Engineer. - Strong proficiency in SQL and experience with relational databases (e.g., PostgreSQL, MySQL, SQL Server). - Experience with ETL tools and data integration platforms (e.g., Apache Airflow, Talend, Informatica). - Experience with big data technologies (e.g., Hadoop, Spark, Kafka). - Experience with cloud platforms (AWS, Azure, GCP) and cloud-based data warehousing solutions (e.g., Redshift, BigQuery, Snowflake). - Programming skills in Python, Java, or Scala. - Understanding of data warehousing concepts and data modeling techniques. - Experience with version control systems (e.g., Git). - Strong problem-solving and analytical skills. - Excellent communication and collaboration skills. - Experience with CI/CD pipelines. Preferred Skills : - Experience with data visualization tools (e.g., Tableau, Power BI). - Knowledge of machine learning concepts and experience working with data science teams. - Experience with data governance and data quality tools. - Experience with real time data processing. Location : Bangalore, India Joining : Immediate Joiner preferred.

Freight Tiger - Data Engineer - SQL/ETL/Big Data (4-5 yrs)

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