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Position : Project Manager Function : Technology Reporting To : Program Manager Location : Gurgaon Company Overview : Ferns N Petals (FNP) is the leader and pioneer of the concept of gifting in India. Started in 1994 as a Flower Shop in Delhi, we have over 400 outlets all over India, delivering across 500+ cities. We also have international presence in UAE, Singapore, Qatar, Malaysia & Indonesia with further plans of quick expansion. Job Summary : This position is for the Ecommerce division of FNP India, FNP UAE, FNP Singapore (fnp.com, fnp.ae &. fnp.sg respectively). The hire in this position will be a part of the core technology team participating in the continuous evolution of FNP resulting in systems on the bleeding edge of technology. We are looking for a Project Manager who possesses a passion working with multiple teams and result oriented delivery. As a Project manager your success will be defined by the success of the project outsourced to partner teams. Key Responsibilities : - Meet project deadlines from partner and inhouse team. - Liaison with partner team PMO, implementation teams and in-house business users and FNP stakeholders. - Responsible for managing timelines as per the WBS and milestones responsible for managing the overall project cost. - Responsible for managing the overall risk. - Responsible for status updates to stakeholders on the project status responsible for continuous improvement to the SDLC, Agile and Scrum processes. - Responsible for ensuring the documentation (for developers and end users) of the project as required. - Review and validate the WBS with time sheets from partner and in-house teams. - Weekly and phase wise project updates to stakeholders. - Manage all dependencies from FNP towards vendors in a timely manner. - Participate in the recruitment activities. - Coordinate with partner PMO. - Highlight risk and mitigation plans. - Highlight increase in project cost. - Manage invoices from the partner team. - Optimization ideas for overall project execution. Desired Skills and Experience : - Experience in handling projects independently for a minimum of 8 years. - Should have working experience as a Project Manager. - Should have worked in projects involving vendor partner relationships. - Good understanding of Scrum and Agile methodologies. - Experience in project management tools like JIRA, Confluence other equivalent tools is a must. - Well versed with project management documentation and reports. - Should have handled a team of min 25 members. - Should have at least 3 years of experience as a developer. - Understanding the concept of online Ecommerce / Classified. - Critical thinking and problem solving. - Excellent decision-making and leadership capabilities. - Conflict resolution experience. - Good communications skills, with customers/partners, team and stakeholders. - Ability to work both independently and in a team environment. - Must possess critical thinking skills in addition to good interpersonal and communication skills. - Ability to assume the perspective of customers and their users and serve them. - Ability to understand and adopt dynamic Business and Technical priorities. - Ability to align with organisational and functional vision, mission and values. Functional/Leadership Competencies : - Excellent Communication Skills. - Clarity of thought (Sequential/logical presentation explaining a subject matter). - Adaptability/Flexibility to change (New ideas/ New concepts). - Creativity (Initiatives for change/new ideas). - Excellent analytical and quantitative skills; ability to make decisions backed up by data and metrics. - Attention to detail with proven ability to manage multiple projects, competing for priorities simultaneously. - Positive, pro-active attitude with a willingness to anticipate and manage change in a highly dynamic environment.

Gurgaon/Gurugram

Ferns N Petals - Project Manager (8-12 yrs)

Position : Head of Engineering /Technology. Location : Gurugram. Department : Technology. Reporting To : CEO. Company Overview : Ferns & Petals (FNP) is India's leading gifting company, pioneering innovative and personalized gifting solutions since 1994. With a presence in over 500+ cities in India and an expanding global footprint in UAE, Singapore, Qatar, and Kuwait, FNP continues to redefine how people celebrate special moments. Role Overview : We are seeking a visionary Head of Engineering / Head of Technology to lead our technology team, drive innovation, and scale our digital platforms. The ideal candidate will bring strong technical leadership, a data-driven approach, and a passion for building scalable and customer-centric technology solutions. We're Searching for Someone Who Is : An Experienced Leader : - Minimum 10 years of experience in software service delivery within similar industry, with at least 5 years in a leadership role managing processes, projects, and teams. - Proven ability to oversee end-to-end technology operations, architecture, and strategy in a high-growth, digital-first company. An Achiever of Targets : - Track record of consistently meeting and exceeding technology delivery goals by effectively managing resources, timelines, and project scopes. - Experience in executing complex projects within tight deadlines and budgets, optimizing for performance, scalability, and cost efficiency. A Delivery Subject Matter Expert : - Deep understanding of software development activities, DevOps, cloud infrastructure, and product lifecycle management. - Expertise in Agile/hybrid methodologies, capacity planning, resource allocation, and workflow optimization. - Skilled in crafting and implementing SOPs, process improvements, and automation strategies to enhance operational efficiency. A Data-Driven Analytical Strategist : - Experience in defining and managing KPIs, project metrics, and balanced scorecards to track technology performance. - Ability to leverage data analysis, AI/ML-driven insights, and automation to refine execution and enhance digital experiences. A Communicator & Relationship Expert : - Exceptional communication and stakeholder management skills, with the ability to collaborate across teams and present compelling tech strategies to senior leadership. - Strong capability to build, maintain, and expand relationships with internal teams, vendors, and external partners. Technologically Proficient & Innovation-Driven : - Expertise in modern tech stacks, cloud platforms (AWS/GCP/Azure), microservices architecture, AI/ML applications, and cybersecurity. - Strong ability to align technology roadmaps with business goals and scale systems for hypergrowth. An Adaptable and Inspirational Leader : - Proven experience in leading, mentoring, and motivating engineering teams to drive innovation and operational excellence. - Adaptability to dynamic market conditions, evolving technologies, and changing business needs. Self-Driven & Multitasker : - High energy, self-motivated, and capable of wearing multiple hats in a fast-paced, high-growth environment. - Strong problem-solving skills with a hands-on approach to driving execution and innovation. Key Responsibilities : Technology Leadership & Strategy : - Develop and execute a technology roadmap aligned with FNP's business vision. - Drive scalability, security, and efficiency across digital platforms, enabling seamless customer experiences. - Foster a culture of continuous innovation, learning, and technical excellence. Engineering & Product Development : - Oversee the design, development, and deployment of cutting-edge e-commerce solutions. - Ensure high availability, performance optimization, and security best practices across systems. - Implement AI/ML, automation, and personalization strategies to enhance customer engagement. People & Process Management : - Build and lead a high-performing engineering team, fostering collaboration and technical excellence. - Drive Agile best practices, DevOps, CI/CD automation, and cloud infrastructure optimization. - Define clear processes for quality assurance, compliance, and cybersecurity. Business & Stakeholder Collaboration : - Work closely with Product, Marketing, Supply Chain, and Operations to translate business goals into scalable tech solutions. - Present strategic technology insights and roadmaps to senior leadership, investors, and key stakeholders. Key Qualifications & Experience : Education : B. Tech/M. Tech in Computer Science, Engineering, or related fields. Experience : - 10+ years in technology leadership roles, with expertise in e-commerce. - Strong hands-on experience in cloud platforms, scalable architectures, AI/ML, DevOps, and automation. - Experience in driving digital transformation, product innovation, and enterprise-wide tech strategies. Why Join FNP? Be part of India's leading gifting & celebration brand with a rapidly growing global presence. Work on cutting-edge tech solutions in e-commerce, AI, and logistics. Lead large-scale digital transformation projects. Fast-paced, dynamic, and entrepreneurial work culture. If you're a tech visionary ready to drive innovation and make a meaningful impact, we'd love to hear from you!.

Ferns N Petals - Head of Engineering/Technology (10-15 yrs)

Department : Business Intelligence Location : Corporate Office - Gurgaon Reporting to : CEO Experience Range : 4-8 Years Key Skills : Business Intelligence, Data/Web/Real Time Analytics Education Qualification : Graduation/ Post-graduation; MBA Preferred Note : Apply only if you are from Premium Institute only Role Overview : Ferns N Petals is a leading online platform for gifting solutions, offering a wide range of products including flowers, cakes, plants, personalized gifts, and gift hampers. With a legacy of providing heartfelt gifting experiences, we thrive on innovation, efficiency, and a deep understanding of local markets. As we continue to expand our reach, we are looking for an experienced Manager - Business Intelligence, who will be responsible for overseeing our BI initiatives within FNP. This role requires a strategic thinker with excellent leadership skills, strong analytical abilities, and a proven track record in driving data-driven decision-making across the organization. The ideal candidate will be responsible for leading the BI team, ensuring high-quality data analytics, and designing solutions that align with business goals. Key Responsibilities : Lead and Manage BI Operations : - Provide leadership to the Business Intelligence (BI) team, guiding the development and implementation of robust analytics and reporting strategies. - Ensure efficient delivery of BI solutions, and oversee the ongoing performance and reliability of BI system. Strategic Data Analysis : - Collaborate with cross-functional teams to identify business needs and define key performance indicators (KPIs) for various business units. - Translate business requirements into technical specifications for BI tools, and ensure data insights align with strategic objectives. Develop BI Solutions : - Design and develop BI dashboards, reports, and other analytics products that provide real-time insights into business performance. - Lead the creation of intuitive and visually compelling reports for various stakeholders to support operational and strategic decision-making. Technology and Tool Management : - Evaluate and implement cutting-edge BI tools, technologies, and methodologies to improve data accessibility and reporting capabilities. Cross-Functional Collaboration : - Act as a BI subject matter expert (SME), working closely with stakeholders from various departments (Finance, Sales, Marketing, etc.) to provide insights and analytics that drive business value. - Facilitate the training sessions for cross-functional teams and end-users on how to interpret data insights effectively. Team Mentoring : - Mentor and develop a team of BI analysts, providing guidance on best practices for data analysis, dashboard design, and problem-solving. - Foster a culture of continuous learning and improvement within the team. Performance Tracking and Reporting : - Monitor and measure the success of BI initiatives, ensuring that business stakeholders are benefiting from actionable insights and timely reporting. - Continuously refine BI processes and tools based on feedback and evolving business requirements. Required Skills : - Bachelor's degree in Business Administration, Analytics or a related field; MBA will be preferred, not mandatory. - 8+ years of experience in BI & Data Analytics and web analytics, with at least 3 years of experience in lead role. - Proven experience with BI tools such as Power BI, Tableau, QlikView, or similar platforms along with experience in SQL, Python, R, or similar programming languages used in data analysis. - Strong analytical skills with the ability to interpret complex data sets and provide actionable insights. - Excellent leadership skills with the ability to manage a team and collaborate across departments. - Strong communication and presentation skills, with the ability to explain technical concepts to non-technical stakeholders. - Excellent analytical and problem-solving abilities. - Proficiency in data analysis tools and software. Desired Skills : - Experience in retail, e-commerce, or a similar industry. - Familiarity with e-commerce market trends and consumer behavior

Ferns N Petals - Lead Business Intelligence Engineer - Dashboard & Reporting (4-8 yrs)

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