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Essex Lake Group Reviews by Employees

Position : Solution Intelligence Analyst II Roles and Responsibilities : SIA II are primarily the Owners and key executors on analytics work stream of a project where they are required to interact with client, collect data, perform analysis with team and prepare implementation blueprints. SIA II would manage the work of BAs ensuring quality and providing direction if needed. They are expected to structure complex problems for the team and drive the analysis in the right direction. They will be closely working with Engagement Manager and Client Initiative Leader in managing day-to-day interaction with the client and would be managing the work of BA's to ensure quality and provide direction if needed. They will be performing quantitative analysis on large amounts of granular client data like customer level performance data, collection calling data- using data manipulation and statistical tools like SAS/ SQL, Advance Excel, R, Python and will be working closely with other team members and managers to deliver business solutions characterized by advanced analytical approaches and quantitative modeling. They will help identify relationships among complex data from diverse areas, contribute to identification of "so what", get insights from the results of data manipulation, develop presentations for internal and external clients and give out recommendations based on the data. They will be involved in the entire project life-cycle from project proposal, planning and execution to delivery and implementation. Skillset/Requirement : - Graduate from Premier Educational Institutes, with excellent academic records. - Total professional experience of 2-4 years - Should have exposure to work on analytical tools such as SAS/SQL, Advance Excel, R, Python etc. - Should be able to handle complex analytical tasks and come up with implementable business solutions - Fast learner, should thrive in mathematical and scientific complexities - Proven track record of communication, interpersonal and leadership skills. - Should be able to take ownership, Should have analytical bent of mind and should be interested in travelling and exploring the world. Professional competencies : - Willing to work in an international environment - Team player - Good interpersonal skills - Well organized - Ability to work under pressure and meet deadlines on time - Good communication skills

Gurgaon/Gurugram

Essex - Solution Intelligence Analyst II (2-5 yrs)

The Role : Position : Senior Analyst Location : Gurgaon, India Over-all experience : - A minimum of 3-5 year of work experience at leading analytics and business intelligence companies - Extensive experience in data handling, analyses and business intelligence/insights Key responsibilities : - Directly engage with internal and external stakeholders, gather requirements and manage communication - Excellent problem-solving skillsets with the ability to interpret business requirements and translate into actionable analyses - Able to process large datasets using specialized tools like SAS/SQL, analyze the data and create interesting insights - Develop creative dashboards for executives and working level clients using various BI technologies like Power BI/Tableau. - Able to conduct strong quality control analyses to ensure data quality and integrity - Willingness to travel to different client sites across the world as per project requirements - Conduct trainings for new joiners on domain/technologies etc. Key Skills : - Strong problem-solving skill sets - Strong knowledge of SAS/SQL to extract and manipulate data - Strong working knowledge of Business intelligence tools like Power BI, Tableau. - Advanced working knowledge of MS Excel. - VBA experience preferred - Familiarity with big data tools and platforms (such as Hadoop, Hive, HBase, MAPR, etc.) would be preferred - Excellent PowerPoint skills - Excellent communication skills (Written/Verbal) - Self-starter with a zeal for innovation and excellence in Client delivery

Essex - Senior Analyst (3-6 yrs)

Job Description : If you are an application support engineer and you are passionate about what you do, read on because we've got opportunities for you to develop innovative solutions in finance industry. Responsibilities : - Respond to user inquiries and issues related to software applications, troubleshoot problems, and provide timely and effective resolution. - This may involve diagnosing and resolving software bugs, configuration issues, or user errors. - Manage and prioritize incoming support requests or incidents through a ticketing system, ensuring timely resolution and appropriate communication with users. - Escalate complex or critical issues to higher levels of support or development teams as necessary. - Monitor the performance and availability of software applications, identify potential issues or trends, and take proactive measures to ensure smooth operation. - Perform routine maintenance tasks such as applying patches, updates, or configuration changes on premise. - Coordinate with software development team on application support issues. - Document support processes, troubleshooting steps, and resolutions to build a knowledge base for future reference. Create and maintain user guides, FAQs, and other support documentation to assist users in resolving common issues. Requirement : - Bachelor's degree or above, major in computer science or related. - Excellent problem-solving skills and attention to detail. - 4+ years application support experience. - 4+ years hands-on experience in software development is an advantage, can understand any development language at work level, such as Java, C# or Python etc. - Good knowledge of database systems, such as PostgreSQL, MySQL, or MongoDB. - Experience working with Linux (RedHat/Centos/Ubuntu) is preferred. - Experience in troubleshooting and resolving application issues. - Excellent communication skills, both written and verbal.

Essex - Application Support Engineer - Java/C# (4-8 yrs)

Position : IT System Administrator Location : Gurugram, India Education Degree : Minimum BS/BE degree in area of CS, EE and related fields. Language skills : Good communications skills in English (both written and spoken) Job Description : IT Administrator's work scope includes : - Maintain laptop, printers, switches, routers, networking and associated IT equipment in local/remote offices. - Maintain ITIL-based service desktop for incidents, service tickets, changes, issues etc. - Support international colleagues on computer (Windows and Mac)/server issues and application issues. - Daily administration and maintenance of application servers, domain controllers, database, network, virtualization and associated IT infrastructure. - Monitor, review and analyze logs/reports of system performance, network performance, data transfer history. - Prepare system upgrade plan, information security enhancement plan, etc. - Coordinate with vendors for equipment/software/service purchasing, troubleshooting and maintenance. - Maintain and evolve all IT related documents. - Develop reports for IT systems with IT infrastructure involved. - Promote innovative IT technology solution to support business process efficiency. Qualifications/Requirements : - 3-5 years working experience as system administrator and IT support in multi-national organizations. - Excellent communication skills in English. Can handle daily English communication with foreign colleagues and vendors through mail and phone calls - Solid technical writing, presentation skills - Ability to Work on US Eastern time and flexible on work timing - Responsive and proactive on IT requests - Hands-on experience in cloud computing (AWS/Azure), Microsoft 365, Windows/Linux Server administration such as AD, Group Policy, etc. - Familiar with on-prem IT infrastructure including firewall, VPN/ZTNA, virtualization, storage, etc. - Experience in network/system monitoring, log mgmt., patch mgmt. and troubleshooting complex enterprise level issues and outages, etc. - Knowledge of ITIL based process and management, information security, IT compliance frameworks and best practices - Experience in implementing Information Security related tools/solutions, including MFA, MDM, DLP, EDR, encryption, etc. is a plus - Self-motivated, quick leaner, open-minded on IT related knowledge and willing to adapt changes, strong sense of urgency and problem-solving skills - Experience in ISO 27001 ISMS implementation is a plus - ITIL Foundation certificate, CCNA/MCSE engineers are preferred

IT System Administrator (3-7 yrs)

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