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Job Summary : We are seeking an experienced and highly skilled Service Delivery Manager (SDM) with a strong background in IT infrastructure services and a proven track record in the Banking, Financial Services, and Insurance (BFSI) sector. The successful candidate will play a pivotal role in managing the delivery of end-to-end IT services across Data Center operations, Operating Systems (Windows/Linux), and Database environments (Oracle, SQL Server, MySQL/PostgreSQL). This position requires a strategic thinker and hands-on leader capable of ensuring operational excellence, service level compliance, and continuous improvement across mission-critical infrastructure platforms that support BFSI systems. Key Responsibilities : Service Delivery & Operations Management : - Lead the planning, execution, and governance of IT infrastructure services related to Data Centers, OS platforms, and databases. - Ensure uninterrupted service delivery, meeting or exceeding SLAs and KPIs as defined with business stakeholders. - Act as the primary escalation point for infrastructure-related incidents and service disruptions. Stakeholder & Customer Management : - Collaborate with internal business units, technology teams, and external vendors to ensure aligned service objectives. - Serve as a trusted advisor to senior BFSI clients and stakeholders, ensuring their operational and compliance needs are met. Infrastructure Oversight : - Oversee and ensure the health, availability, security, and performance of data centers and hosted infrastructure. - Govern OS-level administration for Windows Server and Linux/Red Hat environments. - Monitor and manage enterprise database systems (Oracle, SQL Server, MySQL, PostgreSQL) with a focus on performance, security, and uptime. Team Leadership & Development : - Lead and mentor cross-functional teams including system administrators, DBAs, and infrastructure specialists. - Foster a culture of accountability, continuous learning, and customer-centricity. Governance, Compliance & Risk Management : - Ensure infrastructure services comply with BFSI regulatory standards, internal controls, and audit requirements. - Conduct regular reviews, capacity planning, and disaster recovery drills. Continuous Improvement & Automation : - Identify opportunities for automation, efficiency improvements, and innovation within the infrastructure services domain. - Drive process standardization and tool adoption to enhance service delivery quality. Required Qualifications & Skills : Experience : - Minimum 15+ years of IT experience, with at least 5+ years in a Service Delivery Manager or IT leadership role, specifically in the BFSI domain. - Hands-on knowledge of Data Center operations, OS administration (Windows/Linux), and Database platforms (Oracle, SQL, etc.). Technical Expertise in : - Data Center management and facilities (HVAC, power, DR/BCP readiness). - Enterprise OS platforms : Windows Server, Red Hat Enterprise Linux, CentOS, etc. - Enterprise Database systems : Oracle DB, Microsoft SQL Server, MySQL, PostgreSQL. - ITSM tools (ServiceNow, BMC Remedy, etc.) and monitoring tools (SolarWinds, Nagios, etc.). Domain Knowledge : - Strong understanding of regulatory frameworks, cybersecurity practices, and uptime requirements in the BFSI sector. Soft Skills : - Excellent leadership, communication, and stakeholder management skills. - Strong problem-solving abilities and decision-making under pressure. Certifications (Preferred) : - ITIL Foundation or higher - PMP or equivalent project management certification - Vendor certifications (Red Hat, Microsoft, Oracle) are a plus Reporting To : - Head of Infrastructure Services / CIO Compensation : - As per industry standards and based on experience.

Mumbai

Navi Mumbai

Clover Infotech - Service Delivery Manager (15-20 yrs)

Salary : 12 -18LPA Role : Oracle Apex Consultant Total Exp : 3 - 7 years Location : Mumbai Responsibilities : - Lead and manage Oracle APEX projects across India and the EMEA regions. - Coordinate with regional teams to ensure seamless project execution and delivery. - Develop and maintain relationships with key stakeholders in both India and EMEA markets. - Provide technical leadership and guidance to the project teams. - Ensure projects are completed on time, within scope, and budget. - Communicate effectively across different regions and time zones. - Implement best practices for Oracle APEX development and project management. - Troubleshoot and resolve any issues related to Oracle APEX applications. Skill Required : - Expert knowledge of Oracle APEX development. - Proficiency in SQL, PL/SQL, and Oracle database. - Understanding of web technologies including HTML, CSS, JavaScript. - Familiarity with Oracle APEX 20.x or later versions. - Strong organizational and multitasking abilities. Qualification : - Bachelor's degree in Computer Science, Information Technology, or related field. - Proven experience as an Oracle APEX developer with at least 5-7 years in a senior role. - Strong project management skills with a track record of managing projects across multiple regions. - Excellent communication skills, both written and verbal. - Ability to work collaboratively with diverse teams and stakeholders. - Strong problem-solving skills and attention to detail. - Experience with agile methodologies is a plus. If interested kindly apply along with below details : Total Exp : Relevant Exp : Current Organisation : Current Designation : Current CTC : Expected CTC : Notice Period : Reason for Change : Current Location :

Clover Infotech - Oracle APEX Consultant - SQL/PL-SQL (3-7 yrs)

Job Description : We are looking for a skilled and experienced Senior Java Developer to join our development team. You will be responsible for designing, developing, and maintaining high-performance and scalable Java applications. The ideal candidate will have advanced knowledge of Java, object-oriented programming, and experience with modern software development practices. You will work closely with other developers, architects, and business stakeholders to deliver high-quality, robust solutions. Key Responsibilities : Software Development : - Design, develop, and maintain Java-based applications and systems. - Write clean, efficient, and maintainable code following industry best practices. - Perform thorough testing (unit testing, integration testing) and debugging to ensure high-quality software delivery. - Implement RESTful APIs and web services, integrating them with other components and systems. - Optimize application performance for scalability, responsiveness, and resource efficiency. Architecture & Design : - Collaborate with architects and other senior developers to design scalable and high-performance system architectures. - Apply best practices in object-oriented design, design patterns, and software engineering principles. - Participate in the code review process and mentor junior developers on design and implementation. Collaboration & Agile Practices : - Work in an Agile/Scrum environment, collaborating with cross-functional teams (Product Managers, QA Engineers, UX/UI Designers). - Participate in sprint planning, stand-ups, retrospectives, and backlog grooming sessions. - Provide technical leadership and guidance to junior developers, ensuring adherence to best practices. Continuous Improvement : - Stay updated with the latest Java technologies, frameworks, and tools. - Contribute to the continuous improvement of development processes, practices, and standards. - Troubleshoot and resolve issues related to application performance, security, and functionality.

Clover Infotech - Java Developer (4-10 yrs)

Job Description : - Experience in SQL Server Database Administration. - Experience in Performance Tuning and optimization issues like Memory, CPU, Disk I/O, Statistics - Database backup and restore, recovery. - Configured and troubleshooting in Always ON. - Log-Shipping, Mirroring, Replication and Hardware Failover Clustering. - Worked for database Upgrade and Migration activities. - Installation and configuration of MS SQL Server 2019, 2017, 2016, 2014, 2012, 2008 R2 and 2008 on remote systems. - Monitoring and maintenance of production, test and development environments. - Database role Management and Security Configuring of DB-mails. - Creating Maintenance plans and troubleshooting SQL Server Agent Scheduled jobs. - SQL Server Updates (Patching) Checks for service packs/patches that need to be installed on SQL Server and install that.

Pune

Clover Infotech - Database Administrator - SQL Server (5-10 yrs)

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