Responsibilities : - Develop and enhance ServiceNow GRC and SIR applications. - Implement and maintain integrations between ServiceNow and other third-party systems. - Develop and customize Scoped applications, Service Portals and Workspaces. - Develop Performance Analytics dashboards and reports to provide actionable insights. - Proficient in troubleshooting and resolving ServiceNow issues. - Provide ongoing support and maintenance for existing ServiceNow GRC and SIR implementations, addressing issues, Instance administration, Update sets migration and performing upgrades. - Stay current with emerging trends and best practices in ServiceNow development. Qualifications : - 5+ years of ServiceNow development experience is required, with 3+ years of GRC is strongly preferred. - Solid understanding of GRC processes and ServiceNow platform architecture. - ServiceNow Certified System Administrator certification is a must. - ServiceNow CIS Risk and Compliance Certification is preferred. - Extensive hands-on experience with client-side and server-side scripting, Flow designers, Integration hub, UI Builder, Notifications, Data sources, Integrations, Access control lists, Performance analytics. - Extensive hands-on experience with update set migration, Instance upgrade, managing Store apps and Plugins. - Excellent Troubleshooting skills to quickly resolve ServiceNow issues Excellent analytical, problem-solving, and communication skills, with the ability to effectively collaborate

Remote

Anywhere in India/Multiple Locations

Cloud Kinetics - Senior ServiceNow Developer - GRC Module (5-10 yrs)

Job Description : We are seeking an experienced Data Engineer for a contract/consulting engagement to design, build, and maintain scalable data infrastructure using Google Cloud Platform technologies and advanced analytics visualization. This role requires 5-8 years of hands-on experience in modern data engineering practices with a strong focus on cloud-native solutions and business intelligence. Key Responsibilities : Data Infrastructure & Engineering (70%) : - Experience in designing tables and working with complex queries in Google BigQuery - Build and maintain data transformation workflows using Dataflow, Dataform - Design and implement robust data pipelines using Apache Airflow for workflow orchestration and scheduling - Architect scalable ETL/ELT processes handling large-scale data ingestion from multiple sources - Optimize BigQuery performance through partitioning, clustering, and cost management strategies - Collaborate with DevOps teams to implement CI/CD pipelines for data infrastructure - Solid technical background with a complete understanding of Data Warehouse Modeling, architectures, OLAP, OLTP data sets, etc - Experience with Java, Python will be plus Analytics & Visualization (30%) : - Create compelling data visualizations and interactive dashboards using Tableau - Experience in designing Tableau models with Live & Extract data source. - Good to have experience in Tableau Prep - Partner with business stakeholders to translate requirements into analytical solutions - Design and implement self-service analytics capabilities for end users - Optimize Tableau workbooks for performance and user experience - Integrate Tableau with BigQuery for real-time analytics and reporting Technical Skills : Core Data Engineering (Must Have) : - 5-8 years of progressive experience in data engineering roles - Expert-level proficiency in SQL with complex query optimization experience - Hands-on experience with Google BigQuery for data warehousing and analytics - Proven experience with Apache Airflow for workflow orchestration and pipeline management - Working knowledge of Dataflow and Dataform for data transformation and modeling - Experience with GCP services : Cloud Storage, Pub/Sub, Cloud Functions, Cloud Composer Visualization & Analytics : - Strong proficiency in Tableau for data modeling, data visualization and dashboard development - Experience integrating Tableau with cloud data platforms - Understanding of data visualization best practices and UX principles - Knowledge of Tableau Server/Cloud administration and governance Additional Technical Requirements : - Experience with version control systems (Git) and collaborative development practices - Knowledge of data modeling techniques (dimensional modeling, data vault) - Understanding of data governance, security, and compliance frameworks - Experience with infrastructure as code (Terraform preferred) - Familiarity with scripting languages (Python/Java) for data processing Preferred Qualifications : - Google Cloud Professional Data Engineer certification - Tableau Desktop Certified Professional or equivalent certification - Experience with real-time data processing and streaming analytics - Knowledge of machine learning workflows and MLOps practices - Previous experience in agile development environments

Cloud Kinetics - Senior Data Engineer - Google Cloud Platform (5-8 yrs)

Direct Tax (Mandatory) ( Part of Oracle EPM ) Oracle Tax Reporting Cloud (TRCS) Work time EMEA / UK Remote work Description : - Partner with Tax business group to ensure delivery of end-to-end business application solutions aligned to the business and IT strategy, as well as the support of those applications. - Manages projects from inception to completion within global teams. Responsibilities : - Capture, document and validate tax and transfer pricing related business and user requirements, predominantly to support design, develop and deploy tax technology - Candidate with experience implementing/working on Oracle Tax Reporting Cloud (TRCS) or similar solutions is preferred. - Experience in implementing transfer pricing system solutions would be preferred. - Knowledge in Oracle financials, Oracle PBCS will be added advantage - Experience in understanding End to End Systems involving Oracle Financials, Oracle tax reporting cloud (TRCS) and transfer pricing - Experience in working on reconciliation and analysis of tax data - Translate business requirements into functional solution design options and interface with the development teams to ensure all business requirements and functional designs are understood and delivered as desired - Work closely with team spread across globally and should possess excellent communication skill in the Tax domain - Partner with Tax team to review their Automation requirements and collaborate with various teams for design and delivery - Create and manage application functional test plans and test cases from use cases for requirements traceability, systems testing and UAT testing - Application SIT Testing, defect tracking, defect resolution, ongoing status reporting - Assess the risks of various solutions and prioritizes competing business demands - Manage ongoing relationship with business partners to drive satisfaction with IT - Train the users and provide go-live support - Respond to and address user requests via ticketing process preferable to have experience in Service now, HP ALM and/or Jira tools Qualifications : - 5+ years experience in Business System Analyst / Functional Consultant experience within Agile/Waterfall environment desired. - 5+ years experience in tax IT domain preferred covering direct tax and transfer pricing - Broad IT domain experience preferably in following IT areas : Direct Tax (Mandatory), Oracle EBS / Cloud financials - Direct tax experience working within IT such as corporate income tax, tax provision and operational transfer pricing - 5+ years experience with Architecture design/Solution Design - Ability to interface with business application users at all levels to ensure that proper customer requirements are captured and understood - Experience implementing projects for Tax business in a global environment preferred - Demonstrated ability to communicate in both verbal and written communication - Must have hands on experience in authoring functional Design document and possess high problem-solving skills - Bachelor's degree in accounting, business or related field

Cloud Kinetics - Business System Analyst - TRCS (5-8 yrs)

Mandatory skills : Docker, Kubernetes, GitHub actions, Jenkins, Ansible, Linux, GitHub Weekly rotational shift (Includes night shift) Remote work Responsibilities : - Hands on experience (or demonstrate ability to learn) with building and managing CI/CD workflows with common tools which are part of CICD pipeline tools like Git (Hub and Lab), Jenkins, Maven, Artifactory, Chef / Puppet etc. - 3+ years working experience in Docker, Kubernetes, general containerization, and virtualization - design, implementation, maintenance, etc. - Use of Kubectl and Helm. - Good to have experience in Rancher - Must have knowledge of Configuration Management with Ansible (preferred) or Chef, Puppet, Salt, etc. - Linux/Unix OS proficiency - Working knowledge of using Terraform - Knowledge of and experience with Agile frameworks (such as Scrum) preferred - Good to have knowledge of ELK Setup (Elastic Search-Logstash-Kibana) for log parsing and proactive monitoring - Must have knowledge of Apache Tomcat, HTTPD, Springboot. - Must have working knowledge of Version Control System like GIT and SVN. Good to have knowledge of Git playbook setup - Good to have working knowledge of monitoring tools like Prometheus, AlertManager and Grafana - Good to have knowledge of code analysis tool like Nexus Sonar/Sonatype NexusIQ. - Good to have knowledge of Selenium Testing Automation. - Knowledge of SQL and NoSQL databases like Cassandra Category Skills and Technology : - OS Linux, Windows, AIX - Scripting Shell, Python - CI/CD Tools Jenkins, Ansible, Terraform - Code Analysis Junit, Nexus Sonar, Sonatype NexusIQ - Containerization/Virtualization Docker, Kubernetes, Rancher - Version Control/Repo GIT, SVN - Database Oracle Database 11g and 12c, Cassandra, Mongo - Monitoring/Alerting Prometheus, Grafana, Kibana, Alert Manager, ELK - Ticketing Tools Service-Now, Jira - Project Management Tools Clarizen - Content Management Confluence, SharePoint - Database Maintenance Tools SQL Developer, TOAD

Cloud Kinetics - Senior DevOps Engineer - Docker/Kubernetes (5-8 yrs)

Salary : 30 to 45 LPA Role : Test Manager Location : Navi Mumbai/Mumbai (mandatory work from office full time) We are seeking an experienced Test Manager to lead End-to-End (E2E) Testing. The ideal candidate will have a strong background in telecom domain and testing experience leading team of Atleast 20 members having delivered minimum of 4+ engagements as test lead. The role requires expertise in test strategy, execution, automation, KPI reporting and ensuring seamless integration of IT and network components. - Manage TCOE (Testing Center of Excellence) for specific projects for the customer - Should have good to strong knowledge on BSS/OSS, networking protocols, and telecom architectures - Should be able to lead E2E test execution across multiple systems, ensuring seamless integration between BSS, OSS, CRM, Billing, Provisioning, and Network components - Create test strategy, test plans, process designs, documentation, KPI reports, test status for projects covering manual testing, automation testing, performance and network testing - Oversee & manage implementation of test automation strategy, automation framework development - Manage Team of 20+ members across various types of the testing and through test cycle - Performance monitoring, communication & reporting to all stakeholders - Drive optimization and continuous improvements - Develop detailed work plans for engagements, status tracking and reporting, and production of high-quality deliverables for clients - Attend sprint requirement and backlog discussions, design test scenarios and test cases - Responsible for all Test, Test Tools Development and configuration management activities - Customer communication and customer management - Track team output and plan for improvements - Establish testing methodologies for integration, system, regression, and UAT testing aligned with broadband service workflows - Should be able to identify and mitigate risks associated with E2E testing, automation. - Should be able to implement industry best practices, process improvements, and test optimization techniques Skills : - Minimum 5+ years of experience as Test Manager managing a team of 20+ people - Excellent project management skills including planning, stakeholder management and managing risks & issues - 3+ years of manual & automation testing experience in Telecom domain - 3+ years of experience in leading test automation initiatives using tools like Selenium/UFT /Tosca /AccelQ etc. - Experience in ALM tools like Jira / Microfocus / Test Rail etc. - Experienced in Agile, DevOps, TDD, BDD methodologies and processes - Capability to understand sprint driven agile delivery - Be part of sprint backlog planning and requirement discussions - Proven ability to develop test planning and strategies for large transformation projects - Strong analytical, problem solving skills with good written and oral communication skills - Should have understanding and be able to Define KPIs and success metrics for E2E testing, service performance, and quality assurance - Should possess leadership, stakeholder management, and communication skills. - Proficient in English speaking, writing and communication Good to Have : - Having good knowledge in open-source tools & frameworks - Testing Certifications - ISTQB (Foundation/Advanced Level) - TM Forum Certifications (eTOM, TAM, SID)

Navi Mumbai

Cloud Kinetics - TCoE Manager - Network Testing (10-16 yrs)

Responsibilities: - Has managed and delivered large scale transformation programs involving team of 50+ people - Should have delivered atleast 2 datalake implementation programs - Should have delivered atleast 1 datalake implementation programs involving big data technologies Cloudera, Data Engineering tool Talend and Analytics using Qlik Sense and/or Tableau. - Should have managed atleast 2 engagements for managed services with 40+ team size - Should have domain experience in finance, taxation, invocing and capital markets - Should have experience in leading C-level conversations - Should have experience in managing P&L for delivery, planning and resource management - Should be PMP certified and should have experience in Project management tools like Microsoft EPM, Jira etc - Should be able to track and prepare project updates, status reports - Should have managed as leader atleast 2 large programs in GCC or Middle East countries - Good understanding of program management concepts, PMO - Should be proficient in English and Arabic language - Should have worked for large SI companies - Should be well verse with UAE taxation processes - Should have sound knowledge on UAE tax policies and security compliances required locally

Dubai

Cloud Kinetics - Program Manager (15-24 yrs)

Job Description : We are seeking a highly skilled and creative UI/UX Designer with proven experience in delivering end-to-end user-centric digital experiences for both customer-facing and internal enterprise applications. The ideal candidate should have a strong portfolio in multi-lingual, responsive web design, particularly in the UAE/GCC market, and must demonstrate deep expertise in crafting intuitive, aesthetically engaging, and brand-compliant interfaces. Key Responsibilities : - Conduct user research, persona development, empathy mapping, and user journey mapping to uncover deep insights into user behavior and expectations. - Design responsive web and mobile UIs for both B2C and B2E applications, ensuring optimal user experience across all devices and screen sizes. - Develop multi-lingual UI designs (English and Arabic) with attention to typography, cultural nuances, and right-to-left (RTL) layouts. - Use tools like Figma, Adobe XD, Miro, and Sketch to build wireframes, interactive prototypes, and high-fidelity mockups. - Ensure adherence to corporate brand guidelines and design systems, aligning visual style and interaction patterns with business identity. - Stay updated with the latest global UI/UX trends, material design principles, and human interface guidelines, while being mindful of UX behaviors in the UAE and Malaysia markets. - Collaborate with product managers, developers, content teams, and QA to ensure design fidelity and functional excellence in implementation. - Drive performance-optimized UI design, considering loading time, interaction speed, and accessibility (WCAG standards). - Create designs that meet the needs of high-traffic digital platforms in regulated domains such as financial services, ensuring compliance with usability, security, and legal standards. - Present and articulate design decisions to stakeholders and senior leadership effectively. Must-Have Skills & Experience : - 5+ years of UI/UX design experience with at least 1 financial services project in the UAE. - Delivered UI/UX for 5+ large-scale GCC brands, with multi-lingual and culturally aware design implementations. - Strong command over responsive and adaptive design, micro-interactions, and UI animations. - Deep understanding of design tokens, atomic design principles, and accessibility (a11y) standards. - Hands-on with Figma, Miro, InVision, Adobe Creative Suite, and usability testing platforms. - Familiarity with UX writing, content strategy, and collaboration with localization teams. - Experience conducting design sprints, usability testing, and A/B testing to validate design decisions. Good to Have : - Working knowledge of front-end technologies like HTML, CSS, JavaScript (for collaboration only, not development). - Certifications in UX Design (Google, Nielsen Norman, HFI) or Design Thinking. - Experience working in Agile/Scrum environments with tools like Jira and Confluence. - Exposure to designing for accessibility and inclusive design principles.

Cloud Kinetics - UI/UX Designer - Adobe XD (8-16 yrs)

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