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Senior Software Engineer

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Customer Success Manager

Role : Senior IT Compliance Engineer Location : Chennai, India. Employment Type : Full?time. Role Summary : The Senior IT Compliance & Infrastructure Engineer is a hands?on senior engineer who designs, secures, and scales the corporate IT environmentGoogle Workspace, Okta, Jamf, Slack and other SaaS platformswhile ensuring that controls exceed frameworks such as SOC 2, ISO 27001, and PCI DSS. You will be the connective tissue between Infrastructure, Security, and Compliance, owning the full lifecycle of policies, tooling, audits, and automation that support 1,000+ employees across multiple geographies. Key Responsibilities : Internal & External Audits : - Schedule, execute, and document internal controls testing user activity review, laptop admin?access review, asset audits, etc. - Provide evidence and SME support for external audits (SOC 2, ISO 27001, PCI DSS) and customer due?diligence requests. Incident & Risk Management : - Triage and investigate IT compliance/security incidents and DLP alerts; coordinate remediation with stakeholders. - Track root causes, document post?mortems, and drive continuous control improvements. Policy & Process Engineering - Develop, document, and continuously improve IT policies, runbooks, and KPIsleveraging AI and automation wherever possible. - Champion the adoption of an AI?first mindset to streamline repetitive tasks and enhance service quality. Tool Lifecycle Management - Lead procurement, renewals, and license expansions for corporate IT SaaS tools. - Drive license optimisation and cost control; plan and execute tool sunsets in partnership with business owners. End-to-End Management of Corporate IT Tools - Own day-to-day administration and the strategic roadmap for Google Workspace, Okta, Jamf, Slack, and other Corporate IT toolscovering configuration, capacity planning, compliance hardening, feature adoption, and continuous improvement. Access Management & Automation - Build and maintain automated provisioning/de?provisioning with Okta Identity Governance, SCIM, and Workflows. - Maintain least?privilege models and execute periodic user?access and activity reviews. IT Onboarding & Offboarding - Orchestrate end?to?end onboarding of new joiners, provisioning birth?right access via both manual and automated workflows. - Own the exit processcoordinate with HR, Risk and other teams to revoke all access within defined SLAs. Implementation & Integration of New Tools - Integrate SSO, SCIM, and access?request workflows for newly procured tools. - Publish self's ervice app bundles in Jamf / Jumpcloud. Service Ownership & Team Leadership - Coach and develop junior engineers and support analysts, nurturing a security?first, compliance?driven culture rooted in continuous learning and curiosity. Required Skills & Experience - AI?first mindset with demonstrable automation experience (Okta Workflows, Google Apps Script, Zapier, Python, JavaScript). - 4+ years in corporate IT infrastructure, with 3+ years focused on compliance and security. - Minimum 3 years administering Google Workspace and Okta, including advanced SSO/SCIM configurations. - Practical expertise with Okta Identity Governance, Okta Workflows and Okta Device Access. - At least 1 year managing Jamf Pro or an equivalent MDM for macOS/Windows fleets. - Track record implementing and auditing PCI DSS, ISO 27001, and SOC 2 controls across IT systems. - Hands?on experience conducting internal reviews (user activity & access) and managing enterprise DLP programs. - Exceptional written & verbal communication skills paired with meticulous documentation abilities; able to translate technical controls for non?technical stakeholders and produce clear, audit?ready runbooks, diagrams, and knowledge?base articles. Nice to Have - Software development experience in JavaScript or Python. - Certifications such as Okta Certified Administrator/Consultant, Okta Certified Workflows, Associate Google Workspace Administrator. - Familiarity with ITIL/ITSM tooling (Freshservice, Jira Service Management) and CMDB practices. - Prior experience in a high?growth, global SaaS environment (1000 + endpoints, multi?OS).

Chennai

Chargebee - Senior IT Compliance Engineer - Incident Management (4-5 yrs)

Responsibilities : - Design, develop, and maintain integration solutions using MuleSoft to connect Salesforce with other enterprise applications. - Collaborate with business stakeholders, architects, and other developers to understand integration requirements and implement scalable solutions. - Develop, test, and deploy APIs and integrations ensuring optimal performance and security. - Write clean, efficient, and maintainable code in Java to support backend processes. - Troubleshoot and resolve issues related to integration, performance, and data inconsistencies. - Implement best practices for API development, security, and governance. - Monitor integration workflows and ensure seamless data flow across systems. - Participate in code reviews, and technical discussions, and provide mentorship to junior developers. - Maintain documentation for system integrations, APIs, and related configurations. Qualifications/Skills required : - Bachelor's degree in Computer Science, Engineering, or a related field. - 2+ years of experience in software development with a focus on integration technologies. - Strong proficiency in MuleSoft, including API development and MuleSoft Anypoint Platform. - Hands-on experience with Salesforce development and integration. - Proficiency in Java, including Spring Framework and RESTful API development is a plus. - Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. - Familiarity with CI/CD pipelines, DevOps, and version control tools (Git, Bitbucket, etc.) - Excellent problem-solving and analytical skills. - Strong communication and teamwork abilities. - MuleSoft certification (MuleSoft Certified Developer or Architect) is a plus. - Salesforce certifications (Salesforce Administrator, Platform Developer, or Integration Architect) are desirable. - Understanding of Agile and Scrum methodologies

Chargebee -Software Engineer - Mulesoft (2-4 yrs)

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