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Apex IT Reviews by Employees

About Apex IT : Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits. Job Title : Consultant - Integration/Middleware with ERP Reports to : Integration Lead Work Location/Travel : Work is remote or in office. Job Summary : An OIC developer with about 8+ years of total experience and having minimum of 3 years of proven implementation experience in OIC and has at least 2 years and minimum 2 projects with OIC & ERP modules integration implementation. Duties/Responsibilities : - Integration consultant (developer) Develop integrations using Oracle Integration Cloud. - Mentor junior team members - Participate in review design sessions Competency : - Strong experience using webservices - REST & SOAP. - Strong in OIC Gen3, Data Stitch and FBDI. - Has at least 1 year or minimum 2 projects with OIC & ERP modules integration implementation. - Must be hands-on on JavaScript ES-6 and proven experience with using JavaScript in projects. - Strong in using Oracle Fusion REST/SOAP API is a highly desirable. - Experience in using any RDBMS. - Experience in VBCS app development in conjunction with OIC is desirable - Must be willing to learn in other platforms and technologies. - Strong problem-solving abilities and analytical skills. Ability to take ownership as appropriate. - Must be able to integrate quickly into the team and work independently toward team goals. - Must be able to independently handle demanding projects. - Good communication skills. Position Type and expected hours of work : Full Time/Permanent and 40 hours per week Other Duties : This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Anywhere in India/Multiple Locations

Apex IT - Oracle ERP/OIC Consultant (3-8 yrs)

Job Summary : As an Oracle Cloud SCM Consultant, you will be responsible for implementing, configuring, and optimizing Oracle Cloud Supply Chain Management (SCM) solutions (Inventory, Costing, Maintenance, Order Management, Supply Planning, Demand Planning, Global Order Promising, Sourcing Cloud, & Product Data Hub). Your primary focus will be on helping clients enhance their supply chain processes using Oracle Cloud SCM technology. Essential Functions : - Collaborate with clients to understand their business needs and supply chain processes. Analyze functional and technical requirements for Oracle Cloud SCM implementation. - Design and configure Oracle Cloud SCM modules, with focus on Inventory, Costing, Maintenance, and Order Management. Expected experience for the following : Inventory : - Inventory Organizations : Knowledge of setting up inventory organizations, locations, and sub-inventories, including defining different inventory organization types (distribution center, manufacturing plant, etc.) based on business requirements. - Catalogs and Items : Familiarity with configuring item master catalogs, creating items, and assigning attributes such as lot/serial control, expiration, and unit of measure. Understanding item templates and categories is also essential. - Inventory Transactions : Ability to configure various inventory transaction types, including inter-organization and intra-organization transfers, cycle counting, physical inventory, and miscellaneous transactions. Understanding transaction setup for different movement types within and across locations is crucial. - Costing Methods : Knowledge of setting up different costing methods (e.g., Standard, Actual, and Average costing) based on inventory valuation requirements, as well as configuring cost profiles and cost elements. - Supply Chain Orchestration : Understanding the integration between Oracle Cloud Inventory and Supply Chain Orchestration to automate supply chain processes, especially for transfer orders and back-to-back orders. - Replenishment Planning : Experience with inventory replenishment configurations, including min-max planning, reorder points, safety stock levels, and integrating with demand and supply planning systems. - Inventory Transactions Approval and Controls : Familiarity with setting up approvals and controls for inventory transactions, especially for high-value transactions or restricted items. - Integrations : Understanding integrations with other Oracle Cloud modules (like Procurement, Order Management, and Manufacturing) and with third-party systems for seamless data flow and transaction management. - User-Defined Attributes and Rules : Knowledge of creating and managing user-defined attributes for inventory items and using rules to automate and control inventory processes based on specific conditions. Maintenance : - Maintenance Organizations and Locations : Understanding how to set up maintenance organizations, locations, and work centers. This includes configuring the organization structure to align with the asset maintenance strategy, such as defining departments, cost centers, and locations where maintenance activities will occur. - Assets and Asset Hierarchies : Knowledge of configuring assets and asset hierarchies, including creating and managing asset records, asset categories, asset groups, and attributes. This also includes setting up asset locations, sub-locations, and establishing hierarchical relationships to support maintenance operations. - Maintenance Work Definitions : Ability to create maintenance work definitions, including defining maintenance tasks, job roles, and labor resources. This setup ensures that standardized procedures are in place for routine and corrective maintenance activities. - Maintenance Programs and Schedules : Configuring maintenance programs and schedules for both preventive and predictive maintenance, including setting up calendarbased and usage-based maintenance triggers, cycles, and intervals. Knowledge of how to configure PM schedules based on asset condition, runtime, and usage parameters is essential. - Work Orders and Work Order Lifecycle : Proficiency in setting up and managing the work order lifecycle, including work order statuses, approvals, and workflow customizations. This includes understanding the configuration for generating, scheduling, releasing, and closing work orders for maintenance tasks. - Material and Resource Management : Knowledge of setting up material and resource requirements for maintenance work orders, including defining labor, tools, and material needed for specific maintenance tasks. - This may involve integrating with Oracle Inventory and Procurement to ensure parts availability. - Maintenance Costing and Cost Tracking : Configuring maintenance costing elements to track and allocate costs accurately. This includes setting up cost types, cost groups, and cost elements for capturing labor, materials, and overheads, providing visibility into maintenance costs. - Work Request Management : Configuring work requests to allow end-users to request maintenance services. This includes setting up request templates, request types, and rules for prioritization and routing of requests to appropriate teams. - Integration with Other Modules : Knowledge of integrations with other Oracle modules, such as Inventory, Procurement, and Financials, to manage parts, procurement for maintenance, and cost allocation accurately. Integration with Project Management may also be necessary if maintenance work impacts project timelines. - Preventive and Predictive Maintenance Rules : Knowledge of defining preventive and predictive maintenance strategies, including using IoT data (if applicable) to set up predictive maintenance schedules. This helps in optimizing maintenance activities and asset utilization. Order Management : - Order Orchestration Process : Deep understanding of setting up order orchestration processes, including defining and configuring orchestration stages, steps, and conditions to manage different order flows. This includes knowledge of configuring process exceptions, delays, and automating decision points within the order flow. - Order Types and Rules : Ability to configure various order types (e.g., standard, backto-back, drop shipment) and set up related processing rules. This includes defining order capture rules, eligibility rules, and assignment rules that control how orders are accepted, processed, and fulfilled. - Fulfillment Setup : Proficiency in configuring fulfillment setups, including shipment options, fulfillment sources, and managing fulfillment lines. This ensures the system is optimized for order fulfillment based on inventory availability, customer requirements, and delivery timelines. - Pricing and Discounts : Knowledge of Oracle Pricing configuration to manage pricing strategies within Order Management. This includes defining price lists, discounting rules, promotional pricing, and configuring pricing adjustments and overrides to ensure accurate order pricing. - Sales Orders and Reservations : Familiarity with configuring sales order reservations, allocations, and demand fulfillment rules. This includes setting up allocation and reservation logic based on inventory availability, customer priority, or other criteria. - ATP (Available to Promise) and Sourcing : Setting up Available to Promise (ATP) rules and sourcing strategies to determine optimal fulfillment sources for incoming orders. This may include configuring sourcing rules and lead times to ensure timely and accurate order commitments. - Hold and Exception Management : Configuring hold and exception rules, including hold codes and release criteria, to manage orders that require manual intervention. This also includes setting up workflows for handling order exceptions and ensuring resolution before fulfillment. - Credit Checking and Order Validation : Ability to set up credit checks and validation rules for orders based on customer credit profiles and order attributes. This includes setting up workflows for credit approvals and validations before order acceptance. - Returns and RMA (Return Material Authorization) : Proficiency in configuring return processes, including defining RMA rules, inspection steps, and refund or replacement workflows. Knowledge of return policies and setting up return reasons is also essential for effective returns management. - Workflow and Approval Management : Experience with configuring workflow and approval processes within Order Management to handle complex order scenarios that require additional review. This includes setting up order-based approval rules and workflows to ensure compliance and streamline the order lifecycle. - Order Management Reporting and Analytics : Setting up relevant dashboards, KPIs, and analytics for monitoring order performance. This includes configuring reports for order cycle time, fulfillment rates, backorders, and other essential order metrics to provide insights for decision-making. - Product and Customer Data Integration : Understanding of product and customer data integration from Oracle Product Hub or Customer Data Management (CDM) to support accurate order creation, product availability, and customer-specific pricing or fulfillment rules. - Back-to-Back Orders and Drop Shipments : Knowledge of configuring back-to-back and drop shipment processes for orders that are fulfilled directly by suppliers. This involves setting up workflows, managing supplier relationships, and handling fulfillment tracking. - Lead or support the implementation of Oracle Cloud SCM projects. Ensure seamless integration with existing systems and assist with data migration and system customization as needed. - Develop and execute test scenarios to validate the functionality and performance of the Oracle Cloud SCM applications. Identify and resolve any issues or gaps in the implemented solution. - Provide comprehensive training to end-users on Oracle Cloud SCM modules and functionality. Offer post-implementation support to address user queries and resolve any issues that arise. - Evaluate and optimize clients' supply chain processes by leveraging Oracle Cloud SCM capabilities. Identify opportunities for streamlining operations, improving efficiency, and reducing costs. - Create detailed documentation, including functional specifications, process flows, and user guides. Generate regular reports to track project progress and communicate updates to stakeholders. - Collaborate closely with key stakeholders, project managers, and cross-functional teams to ensure project milestones are met. Effectively communicate project status and address any concerns or challenges. Duties/Responsibilities : - Maintain and pursue continuing education opportunities, such as training and certification exams. - Participate on internal projects. - Provide expertise and help to others, as needed, on projects. - Performs other duties as assigned. Competency : - Thorough understanding of information technology procedures and practices. - Flexible to changing needs. - Organized with attention to detail. - Good at follow-up - Willingness to get hands on with the product. - Works well with a team - Excellent verbal and written communication skills - Excellent analytical, logical thinking, and problem-solving skills. - Thorough understanding of (insert) principles and planning. - Proficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry. - Proficient with Microsoft Office Suite or related software. Supervisory Responsibilities : - May assist with training members of the technical staff. - May conduct interviews. - Assigns duties and responsibilities and oversees workflow of project staff. - May conduct project performance evaluations that are timely and constructive. Position Type and expected hours of work : - Full-time work during Apex IT business hours and, at times, outside of business hours, if required. Required Education and Experience : - Bachelors degree in Computer or Information Science-related field or commensurate experience required. - Hands-on experience implementing Oracle Cloud SCM solutions, with expertise in Purchasing, Receiving, Procurement, and Inventory - In-depth knowledge of supply chain processes, best practices, and industry trends. - Strong understanding of Oracle Cloud SCM functionality, configuration, and integration capabilities. - Proficiency in requirements analysis, solution design, and system configuration. Other Duties : This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Oracle Cloud SCM Consultant (8-12 yrs)

Job Title : Senior Consultant - CPQ Reports to : Lead Work Location/Travel : Work is remote or in office. Job Summary : Duties/Responsibilities : - Design, Development and implementation of CRM with CPQ Applications Competency : (Knowledge, Skills, and Abilities) : - Minimum 8-10 Years of experience with strong ERP/CRM background, including experience of minimum two end to end CPQ implementations. - In depth knowledge in Product Configuration & Rules, Commerce Process, Document Engine and Pricing functionality of in CPQ - Experience in customized CPQ integration with CRM/ERP applications Additional Requirements : - Should be able to work closely with Business leaders, process owners to elicit CPQ business requirements / business processes and articulate to technical specifications - Should have Strong CRM functional knowledge of Order Management, Configuration, Pricing and Quoting functionality. - Should have delivery experience working with the Global delivery model - Should have good knowledge / experience of Agile Project Methodology - Should have good knowledge in designing the frameworks for the modules - CPQ certification is a definite plus - Should have experience in handling the team - Excellent communication skills Position Type and expected hours of work : - Full time exempt during Apex IT hours of business - Partial hours during the work week based in India hours Other Duties : This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Apex IT - Senior Consultant - CPQ (6-10 yrs)

Designation: Associate Consultant/Consultant Experience: 6 to 10 Yrs Job Description: - Perform tasks as identified by Project Manager for CPQ implementations. - Conduct code reviews with Technical Leads to ensure developed code meets customers business requirements - Manage personal task assignments, and take ownership of assigned deliverables - Participate in validation/testing and release activities as needed - Document design code consistently throughout the development process - Adhere to instruction/expectations around administrative activities such as time entry, HR tools, etc. Required Experience: - Experience in Oracle CPQ with Minimum 5 years, atleast 4 months of experience in CPQ implementation. - Good to have web, database, and object oriented software technologies exposure. - Knowledge in other CRM/CX tools will be an added advantage Roles & Responsibilities: - Self-motivated to self-study and attain specialization certifications as needed. - Open to learn other CX tools and apply domain knowledge to other CPQ implementations as needed - Must possess strong communication and interpersonal skills

Bangalore

Apex IT - Oracle CPQ Developer - E2E Implementation (6-10 yrs)

Job Title : Senior Consultant - CPQ Reports to : Lead Work Location/Travel : Work is remote or in office. Job Summary : Duties/Responsibilities : - Design, Development and implementation of CRM with CPQ Applications Competency : (Knowledge, Skills, and Abilities) - Minimum 4 -12 Years of experience with strong ERP/CRM background, including experience of minimum two end to end CPQ implementations. - In depth knowledge in Product Configuration & Rules, Commerce Process, Document Engine and Pricing functionality of in CPQ - Experience in customized CPQ integration with CRM/ERP applications Additional Requirements : - Should be able to work closely with Business leaders, process owners to elicit CPQ business requirements / business processes and articulate to technical specifications - Should have Strong CRM functional knowledge of Order Management, Configuration, Pricing and Quoting functionality. - Should have delivery experience working with the Global delivery model - Should have good knowledge / experience of Agile Project Methodology - Should have good knowledge in designing the frameworks for the modules - CPQ certification is a definite plus - Should have experience in handling the team - Excellent communication skills Position Type and expected hours of work : - Full time exempt during Apex IT hours of business - Partial hours during the work week based in India hours Other Duties : This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Apex IT - Oracle CPQ Consultant - E2E Implementation (4-7 yrs)

Role Title : Senior Engineer IT Support Department : IT Infrastructure Reports To : IT Manager / IT Head Location : Bangalore Shifts : Flexibility to work in 24x5 shifts as per Rota Work Type : Full-time | Onsite Role Summary : The Senior Engineer IT Support is responsible for end-user computing, coordination with service providers for network and infrastructure, backup management, IT project support, vendor management, and licensing administration. The role requires in-depth experience with technologies like Windows 11 Enterprise, Windows Server 2022, Fortinet Firewalls, Microsoft 365 Apps, Intune, and backup systems. It also includes vendor coordination for Microsoft 365 licensing and proactive involvement in IT infrastructure planning and deployments. Key Responsibilities : 1. End-User Device Management : - Deploy, configure, and troubleshoot Windows 11 Enterprise laptops and desktops. - Manage software deployment, security baselines, and patching using Microsoft Intune. - Ensure compliance with endpoint encryption, antivirus, and access policies. 2. Network Management and Planning (via Service Providers) : - Coordinate with network service providers for uptime, escalations, and capacity upgrades. - Support Fortinet firewall configuration (VPNs, NAT, routing, security rules). - Assist in planning and documenting network expansions, upgrades, and segmentation. 3. Server and Infrastructure Support : - Provide support for Windows Server 2022 (AD, DNS, DHCP, file shares). - Monitor server performance, patch levels, and event logs. - Implement and verify GPOs, domain join processes, and server maintenance routines. 4. Backup and Restore Management : - Ensure scheduled backups of critical servers and end-user data are completed. - Monitor backup job statuses, test restores, and report failures. - Work with backup solution vendors to maintain disaster recovery readiness. 5. Microsoft 365 Apps, Intune & License Management : - Provide expert support for Microsoft 365 Apps (Outlook, Excel, Teams, OneDrive). - Administer Intune for device enrollment, compliance, MAM/MDM policies, and app deployment. - Coordinate with vendors for procurement, renewal, and allocation of Microsoft 365 licenses (E3, E5, F3). - Track license utilization and optimize cost. 6. Application & Software Lifecycle Support : - Oversee installation, updates, and support for enterprise applications. - Maintain a software asset inventory and manage licensing compliance. - Work with internal users to troubleshoot and improve software usability. 7. Vendor & Service Provider Management : - Serve as the technical point of contact for IT vendors and service partners. - Monitor and escalate SLA breaches, support vendor evaluations and contract renewals. - Coordinate implementation and support efforts from third-party IT providers. 8. Participation in IT Projects : - Collaborate in planning, execution, and documentation of IT infrastructure and application projects. - Provide technical input during procurement, implementation, and testing phases. - Contribute to project rollout plans, user training, and change management. 9. Documentation & Reporting : - Maintain SOPs, configuration baselines, asset records, and access control logs. - Provide regular reports on support metrics, compliance posture, and audit readiness. - Document incident RCAs and maintain knowledge base articles for known issues. 10. Security & Compliance : - Implement and maintain endpoint security measures including Defender for Endpoint, DLP, and BitLocker. - Support compliance audits (ISO 27001, internal controls) with relevant documentation and technical input. - Review logs from Fortinet, Defender, and Intune to ensure security posture. Qualifications & Skills : - Bachelors degree in Computer Science, Information Technology, or equivalent. - 9- 12 years of experience in enterprise IT support or infrastructure roles. - Technical expertise in : 1. Windows 11 Enterprise, Windows Server 2022 2. Microsoft Intune, Microsoft 365 Admin Center 3. Fortinet firewall configuration 4. Endpoint and server backup systems (e.g., Veeam, Acronis, or similar) - Hands-on experience coordinating with MSPs and software/hardware vendors. - Microsoft and ITIL certifications preferred. - Strong documentation and communication skills.

Apex IT - IT Support Engineer (8-12 yrs)

Job Description : We are seeking a talented and detail-oriented Report Developer to join our team. While experience from the Oracle stream is preferred, we are open to candidates from other streams, provided they have strong expertise in SQL and dashboard creation. The ideal candidate will have a solid understanding of data analysis, reporting, and visualization tools to transform complex data into actionable insights. Key Responsibilities : - Design, develop, and maintain reports, dashboards, and data visualizations. - Write and optimize complex SQL queries to retrieve and manipulate data. - Collaborate with business analysts and stakeholders to understand reporting requirements and deliver tailored solutions. - Build and implement dynamic dashboards using tools like Oracle BI, Tableau, Power BI, or other reporting platforms. - Analyze data and generate insights to support business decisions and process improvements. - Ensure data integrity and consistency across reports and dashboards. - Troubleshoot and resolve any issues related to reporting systems, data discrepancies, and performance. Required Skills and Qualifications : - Proven experience in SQL, with a strong ability to write complex queries. - Hands-on experience in creating dashboards and reports using tools such as Oracle BI, Tableau, Power BI, or similar. - Experience working with large datasets and ensuring data accuracy. - Strong understanding of data visualization best practices. - Ability to work independently and meet deadlines while managing multiple tasks. - Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders. - A solid understanding of database structures and data warehousing concepts is a plus. Preferred Qualifications : - Experience in Oracle reporting tools or any other enterprise reporting platforms. - Familiarity with data integration, ETL processes, and data warehousing. - Bachelor's degree in computer science, Information Technology, or a related field. We are looking for someone who is passionate about data and reporting and can help drive data-driven decisions across the organization. If you are a motivated individual with a strong SQL and dashboard creation background, we encourage you to apply.

Apex IT - Report Developer - Dashboard Design (4-6 yrs)

We are looking for a highly skilled Oracle Lead Consultant with strong hands-on expertise in Visual Builder Cloud Service (VBCS) and Digital Customer Service (DCS). The ideal candidate will be responsible for delivering cloud-native applications within the Oracle CX ecosystem and leading technical implementation efforts. Key Responsibilities : - Lead the design, development, and deployment of Oracle VBCS and DCS-based applications - Customize and extend Oracle Digital Customer Service (DCS) to align with business needs - Integrate applications with Oracle backend systems and third-party APIs using REST and Oracle Integration Cloud (OIC) - Conduct code reviews and provide technical leadership for scalable and maintainable solutions - Collaborate with functional teams and stakeholders to translate business requirements into technical specifications - Troubleshoot issues and optimize performance across environments - Stay updated with Oracle Cloud developments and drive innovation within projects Skills & Qualifications : - 5+ years of overall IT experience, with at least 3 years in Oracle VBCS and DCS - Strong knowledge of Oracle CX architecture and ecosystem - Proficient in JavaScript, HTML5, CSS3, and REST API-based integration - Experience with Oracle Integration Cloud (OIC), Process Cloud, or similar tools - Solid understanding of UI/UX principles and responsive design in VBCS - Strong problem-solving skills and ability to lead technical delivery end-to-end - Excellent communication and collaboration skills

Apex IT - Oracle Lead Consultant - VBCS/DCS Platform (5-7 yrs)

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