- Configure and maintain the SAP SuccessFactors system (Employee Central, Recruiting and Onboarding, Succession and Development, Learning, Performance and Goals, Calibration, and Compensation are currently in use)

- Coordinate semiannual upgrade and maintenance activities, especially around regression testing, with the human resources and information technology departments

- Manage projects and process improvement activities to facilitate continuous improvement and continued maturation of the SuccessFactors platform

- Maintain awareness of SAPs roadmap for SuccessFactors and socialize it within the human resources and information technology departments

- Provide production support, including researching and resolving issues escalated from the service delivery team(s)

- Generates reports and queries using the SAP SuccessFactors report center tools, and assists the Data and Analytics team with the integration of SuccessFactors data into the enterprise data warehouse

- Creates end-user documentation, guidelines, and training materials

- May assist with other HxM systems, including Kronos Workforce Dimensions (time and attendance) and payroll systems

Required Education & Qualifications :

- 4 - 7 years of experience working on HR information systems with a focus on SAP SuccessFactors

- Strong understanding of SAP SuccessFactors core platform capabilities and limitations

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced, dynamic environment

- Effective written and oral communication skills

- Experience working closely with business stakeholders

- Experience integrating SuccessFactors with 3rd-party systems (i.e. payroll) is desired