- Assist in creating project implementation roadmaps.

- Contribute to project scoping, effort estimation, and resource planning.

- Identify technical risks and propose effective mitigation strategies.

- Consulting Solution Design & Architecture (Presales to Delivery)

- Support solution design and architecture across Salesforce clouds : Sales, Service, Experience, and Marketing Cloud.

- Translate business requirements into scalable, secure, and high-performance Salesforce solutions.

- Guide development teams on best practices, coding standards, and optimal use of Salesforce platform capabilities.

- Provide architectural oversight for Salesforce integrations with other systems, especially using MuleSoft.

- Define CI/CD deployment strategies in collaboration with delivery teams.

- Coaching & Collaboration with Delivery Teams

- Work closely with Product Managers and stakeholders to ensure solution alignment.

- Communicate complex technical concepts clearly to delivery teams.

- Share updates on new Salesforce features, releases, and rollout guidance.

- Mentor team members and drive knowledge sharing across the project team.

- Support technical skill advancement and development within Salesforce teams.

Competency Development :

- Plan Salesforce training content with Learning and Delivery teams.

- Participate in Salesforce industry events with the Lead Tech Alliances & Partnerships.

- Contribute to improving maturity levels within the Salesforce partnership program.

- Ensure adherence to Component Quality Assurance best practices and guidelines.

- Co-Innovation

- Maintain a Tech Radar for Salesforce.

- Lead PoCs on upcoming Salesforce products and platform offerings, including AI, Data, and PaaS services.

- Evaluate marketplace products and solutions.

- Maintain architectural documentation and build reusable assets and frameworks.

- Drive grooming of freshers to make them productive in Salesforce development and operations.

Technical Leadership :

- Liaise with VW Group Salesforce contacts as required.

- Foster an innovation-driven culture and enhance agent capability.

- Support continuous improvement initiatives within existing Salesforce engagements