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PrimEra Medical Technologies - ServiceNow Developer - ITSM/ITOM Modules

Posted on: 07/12/2025

Job Description

Role : ServiceNow Developer (ITSM/ITOM)


Position : 1,


Location : CVH, Hyderabad


Shifts : Yes,


WFH : Not Applicable


Job Description :


- 6yrs+ Experience with ServiceNow development, Enhancements, Integration, Generative AI (Flow Designer, Integration Hub, Rest)


- Experience in JavaScript, well versed in developing ServiceNow Portal Components


- Experience in CSS, HTML, and Bootstrap 3 framework.


- Valuable experience in ServiceNow Service Portal development


- Experience in creating Catalog Items, Record Producers, Client Scripts, UI and Data Policies, Business Rules, UI Actions


- End-to-end development experience required, including designing solutions interacting with business.


Roles & Responsibilities :


- Designs, develops, and maintains complex ServiceNow workflows to automate manual processes.


- Develops creative design patterns and architectural frameworks to maximize custom code reuse.


- Direct design, development, and deployment on the ServiceNow platform


- Uses scripting tools and ServiceNow functionality where required.


- Work within an Agile framework to deliver high-quality development to our userbase.


- Contribute to the global ServiceNow strategy.


- Develops clear and concise technical and process documentation using the knowledge module within ServiceNow.


- Creates system documentation and is a lead technical reviewer and contributor in design and code reviews.


- Assist in the maintenance of the ServiceNow platform, conducting platform upgrades and routine maintenance.


- Performs system and integration testing.


- Answers technical and configuration questions.


- Coordinates and solves complex technical data and transformation issues.


- Customizes ServiceNow configurations, including custom scripts, workflows, and orchestration activities.


Required Experience and Skills :


- 6+ years working with the ServiceNow platform as a Developer in an enterprise-wide, multi-tier ServiceNow production environment creating automated workflows, service catalog and service portal items, REST and SOAP integrations, scoped applications and widgets, client scripts, server scripts, and UI policies.


- 3+ years scripting within ServiceNow, with strong skills in the following languages : Glide and Jelly Scripting, Java Script, HTML, XML, AJAX, CSS, JSON, and AngularJS.


- ServiceNow System Administration certification and/or ServiceNow Application Development certification is required; other certification is desirable.


- Solid knowledge of architecting the extension of ServiceNow data structures to create applications.


- 2+ years of experience in Agile/Scrum development environments.


- Be responsible for the technical specification and implementation of the ServiceNow integrations.


- Provide expertise on all technical questions related to the development of ServiceNow.


- Develop the technical solutions, implement them, and perform the component integration evaluates!


- Understand the business needs and the need to standardize processes and build this into the design.


- Create and manage scripts, workflows, architecture documents, etc.


- Implement ServiceNow integrations using integration hub and custom integrations.


- Work on ServiceNow enhancements

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