PerkinElmer - Manager - Salesforce CPQ

About the Role :

We are seeking a highly skilled Manager Salesforce CPQ to own, optimize, and evolve our CPQ platforms across the global Quote-to-Cash ecosystem. This role blends technical leadership, operational service ownership, business partnership, innovation, and vendor governance to ensure scalable and high-performing CPQ capabilities that directly impact sales velocity and revenue realization.

Key Responsibilities :

- End-to-end responsibility for service delivery and operations of Salesforce CPQ, ensuring high stability, consistent uptime, and compliance with SLAs and KPIs.

- Drive ITSM best practices across incident management, change & release management, and root cause analysis.

- Implement proactive monitoring, issue triaging, performance tuning, and capacity planning for CPQ environments.

- Lead lifecycle management including upgrades, patching, license governance, and security compliance.

- Act as the strategic link between Sales, Commercial Operations, IT, Finance, and key business leaders.

- Conduct regular requirement-gathering and roadmap discussions with stakeholders and executive sponsors.

- Ensure Salesforce CPQ supports critical business capabilities such as : Pricing strategies, Subscription/renewal models

- Product bundling & guided selling Discount governance & approval workflows Quote-to-order execution Translate business priorities into actionable delivery plans and value metrics.

- Identify and drive automation and process optimization across the Quote-to-Cash lifecycle using Salesforce CPQ, Salesforce Sales Cloud, and ERP/MDM integrations.

- Introduce best-in-class practices for configuration rules, pricing engines, workflows, and UX/UX enhancements.

- Lead cloud-based CPQ optimizations and integrations with SAP / ERP / MDM tools via platforms like Boomi or MuleSoft.

- Improve sales insights and performance analytics using Salesforce reporting or BI tools.

- Own strategic relationships with CPQ and Salesforce implementation partners.

Required Skills & Qualifications :

- Proven experience managing Salesforce CPQ delivery and operations in enterprise environments.

- Strong understanding of the Quote-to-Cash lifecycle, pricing models, product configuration, and sales operations.

- Experience with CRM/CPQ integrations with ERP/MDM systems (SAP preferred).

- Demonstrated ability to manage tech roadmaps, platform upgrades, cross-functional releases, and governance.

- Strong stakeholder management and ability to influence leadership across business and IT.

- Excellent analytical, problem-solving, prioritization, and communication skills.

- Experience leading onshore/offshore teams and vendor resources.

Nice to Have :

- Salesforce certifications (CPQ Specialist/Advanced CPQ desirable)

- Experience in subscription, SaaS, or manufacturing pricing models

- Exposure to analytics platforms like Power BI / Tableau

What This Role :

- Offers Opportunity to shape the future of the revenue operations technology stack

- High visibility working with leadership across Sales and Commercial Operations

- Ownership of business-critical platforms that contribute directly to revenue growth and sales efficiency