Description :

We are building a WhatsApp-based AI platform, relying on the Meta Cloud API (formerly WhatsApp Business API), that transforms how citizens access government services across India. We're looking for a motivated full-stack developer to own the end-to-end development of conversational workflows, API integrations, and AI-powered features for our G2C (Government-to-Citizen) platform.

This is a high-impact role where you'll work directly with government stakeholders, build products used by millions of citizens, and be part of a founding team building India's digital public infrastructure.

Key Responsibilities :

- Design and develop conversational workflows for government services, including end-to-end integration with the Meta Cloud API.

- Integrate with state and central government APIs for service delivery, authentication, and data exchange

- Implement AI/ML capabilities, including OCR (document processing), NLP (natural language understanding), and Conversational AI features.

- Build scalable backend systems to handle high-volume citizen transactions

- Collaborate with government teams for requirements gathering, testing, and deployment

- Ensure compliance with government data security and privacy regulations (DPDP Act)

- Monitor system performance, troubleshoot issues, and implement rapid bug fixes

- Deploy and maintain applications on cloud infrastructure (AWS/GCP/Azure)

Required Skills & Qualifications :

- Recommended : Proven experience building and integrating with the Meta Cloud API (WhatsApp Business API).

- 4+ years of professional software development experience

- Strong proficiency in Node.js or Python for backend development

- Experience with REST API development and integration

- Working knowledge of databases (MongoDB, PostgreSQL, or MySQL)

- Familiarity with Git/GitHub for version control

- Basic understanding of cloud platforms (AWS, Google Cloud, or Azure)

- Experience with messaging platforms (WhatsApp Business API, Telegram, or similar chatbot frameworks)

Good to Have :

- Experience with conversational AI frameworks (Dialogflow, Rasa, or similar)

- Knowledge of OCR tools (Google Vision API, Tesseract, AWS Textract)

- Understanding of government/public sector technology landscape

- Frontend skills (React.js) for building admin dashboards

- Exposure to low-code/no-code platforms

- Comfortable working in a fast-paced startup environment